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Customer reviews

Rating 4.4 out of 5 stars with 994 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use, excellent sound quality, and reasonable price of the CS6419 DECT 6.0 phone. Many also praise the long battery life, strong speakerphone, and good range. While some users mentioned minor issues with volume and menu navigation, the positive feedback on design and features outweighs these concerns. The phone's compact size and clear display are also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 994 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the phone is excellent. Small and convenient to handle. Clarity is very important to me and the sound quality is great It's light weight and the sleek design I like. Wish there was more colors to choose from to match my decor but everything else out weighs that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good Sound Clarity is excellent Design of the product is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 3 out of 5 stars

    Great for price for one call...!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: great quality for price, great sound quality for price, good range in basement of house *installed in basement-haven't used across levels or outside), clean design, easy to push buttons, easy setup, expandable. Cons: listener on call complained that voice volume was low, flat design forces phone to rest either on lips or ears but not both, speaker phone in handset only not on base (as described- I just like it when it is in the base.) Big con: after one phone call and one night, the phone base no longer receives power from the AC adapter (or the adapter blew) and the phone cannot be used. (the phone display reads: NO PWR AT BASE and plugging and unplugging the base has no effect on the phone.) Vtech's troubleshooting did not help. I will exchange the phone- it was good enough for the price to give it one more try.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Menu navigation

    Rated 3 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality, battery life, and range of the phone are adequate. However the memory for stored calls is limited and navigating through the menu/functions can be cumbersome and confusing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great home phone replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I wanted to replace my old home phone and never got around to it until now. This phone is a perfect replacement, it's easy to set up, battery last for days without charging, the range is great, the audio is loud and considerably clear, and if i need to add an additional handset, I wont need another phone jack. Great buy, I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Speakerphone

    Rated 5 out of 5 stars

    Great Start for your home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though land lines are not used much anymore, this is a great price and easy to set up and expand. I just needed one for my land line because I don't get a great signal where I live with Sprint. So with children I need the constant connection reliability. Great phone, clear, and speaker works great for speaking to family as a group.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great phone for the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased to receive our phone....I love the red color and size....I can take it anywhere in the house and hear the other person clearly and loudly which I did not have with my previous phone....I went online to find a phone and I always go to Best Buy first to see what they have....I liked about 5 different phones and picked the one I liked best and looked for one on sale and the price was absolutely right for what we needed....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    satisfied with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cannot use all of the features because i don't have all of the services on my phone contract, but i am very satisfied with the phone per se plus its capabilities for expansion. it is lightweight, easy to operate, etc. i bought it because my oldest landline phone died recently (not the battery) and because your CEO was kind enough to offer me a gift card that covered about half the price. my landline is still my primary phone because i screen incoming calls; this is not possible with voicemail, which only provides you with a phone number, not the identity of the actual caller). it's a pretty phone as well. i am sure my mother, who loves the color red, will be envious when she sees it :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great phone, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a simple cordless phone, that wasn't too expensive and had features like caller ID, voicemail, etc. Found it...love it..enjoying it!!! Was exactly what I was looking for. Easy to use and set-up. And at a great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone for Any Type of Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase phone for cable phone service, normally I just use my cell phone. This phone is very lightweight, simple to set-up; just charge n use. The color was a pretty red and the price didn't put me in the red! Great purchase no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speakerphone

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. It is light weight and has a great battery life. Also, I like the speaker phone feature, so when I am doing something I don't have to hold phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Decent inexpensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a stellar list of features but calls are clear. Positioning of the earpiece may affect volume. Expandable system is good value for money when on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Basic and Cost Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this telephone to be an ideal replacement for my previous name brand telephone/answering machine. The bright red color of this phone helps it stand out among the clutter in my home...making retreival a cinch when it rings. The basic features and low cost made this an easy choice and after several months of use...I beleive I chose well. Sound quality is excellent and battery life allows for lengthy conversations without interruption.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great phone for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up in minutes. Long lasting battery, clear reception. Price is terrific. If you just need an extra phone with no answering machine, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Phone for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace an older model cordless I had that was still working but wanted something smaller with similar features. Phone has the crisp, clear sound that it advertises. You can also store up to 50 calls in the memory which is way more than more old my phone. It's light weight which is a major plus. If I had to list a con it would be the fact that my older phone had one button to send calls and disconnect call whereas this phone has two separate buttons which took a little getting use to. Other than that it's a great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Speakerphone

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone is crystal clear, love the color, and the speaker phone is wondeful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good telephone. good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good telephone, takes up little space, good range, good quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and easy hook up. Very loud and very clear when on phone. Easy phone list set and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speakerphone

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is basic cordless phone. I have used it for 2 months now and no issues with voice quality, disconnection etc. Holds battery charge very well. It had spaker phone on the handset. Works well. Cons side, it does not have voice mail recording on the device. Not a big deal for me. Phone provider, in my case, vonage, provides one and just like mobile I can dial in and check the VMs. Over all a decent phone for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good, especially for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice, compact phone with clear sound and a decent feature set, especially for the price. It has a small enough footprint and doesn't take up excessive space. No answering/message feature, which may be a factor for some, but not for me. I would recommend this product for anyone needing a small, convenient phone. It waits to see whether it remais trouble-free over the years.

    I would recommend this to a friend
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