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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 15 reviews

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80%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the video quality of the VM343 Video Baby Monitor with 4.3" Screen. Many comments praise the clear picture, even in low-light conditions, and highlight the helpful zoom feature. The ability to both see and hear the baby is also frequently cited as a positive. Overall, the video quality is considered a significant strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this a year ago but the usb wasn’t staying in the monitor so geek squad refunded me all my money. I bought one that was more expensive and had WiFi. I also needed one for that night so I was in a rush. I ended up returning it for this one because I liked it a lot and realized how good it actually was. There is no lag, video is clear even at night. We put it on his wall above his bed and I can see his eyes blinking when he is falling asleep. It’s very easy to use the up and down or side to side buttons. The only con is that the monitor dies within 5 hours so I just keep it plugged in and ready. I recommend this monitor. *perfect for my son who has special needs. I couldn’t live without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Only down fall is the temp sensor is not really accurate. It reads lower than the actual room temp, so it's not that reliable

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Great camera for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first time using a baby video moniter so after many reviews of different types and models we went with this one and overall we have been pleased with the vtech. Picture quality is okay but sometimes it lags a bit but not terribly and the night vision is good. Only thing con about this product is 2 red lights that show on the baby unit when night vision is on which can be a tad bit creepy for babes . What I like about this product is how it pans and tilts so I can watch babes while he's playing with his brother. All in all I would recommend this camera .

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nifty little unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifty little unit. Volume is sensitive, and the video, while not exactly HD, is very good, and has a nice zoom feature.. Battery doesn't last forever, but it comes with AC adapter and we leave it plugged in most of the time. Works all over the house, can even take the video outside and it works flawlessly. Recommend highly, especially for the price. A+

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect monitor for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this monitor! Favorite features include: moving ability of the device from the monitor, ability to speak through the device via the monitor, being able to see and hear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    4 months = hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already done a review and at first it was fine, I was happy and excited to have a video camera after just having the audio one but a few months later I absolutely hate it! The picture lags and is always blurry and very grainy. it doesn’t always pick up the sounds right away so My baby will be crying for a few minutes before my moniter picks up the sound ( even when turned up). Another thing I hate about it is the screen is so bright! So if u have to turn up the sensitivity so you can actually hear your baby , in the middle of the night the bright screen turns on every little noise and creek ! I’m sad I have to keep this one because I would definitely return if it was an option! I am a review junky so I thought I did my homework as far as moniters goes but I would 100% not reccomnend this moniter , especially for the price. Do not waste your money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for communication between our detached garage and home. Video good, night vision good, speaker/sound could be a little louder but considering this is mostly for a nursery, it is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is above average for sure. We were able to take the monitor to the beach from our beach house on vacation with no problem! Also fun to watch what our twin rascals are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to adjust the volume settings so I could hear, but once I figured that out it has been smooth sailing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the video monitor as a baby gift and the charger is broken after 8 months. I read the reviews prior to purchasing but I’m very disappointed. The images on the monitor are fuzzy as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear view on the monitor and it's nice to be able to move the camera around to see the entire room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love camera easy to use you want talk to your baby from different rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend. Definitely worth its value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke....called Vtech for support....wanted me to buy a new one. Because they didn't make my model anymore, I would have to purchase a whole new brand. No thanks! No more VTech for me!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby monitor has very clear picture and sound. My baby is very safe in a different room.

    I would recommend this to a friend
  • Customer reviews from bestbuy-ca

    User rating, 5 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
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