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Customer reviews

Rating 4.4 out of 5 stars with 10 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize Wyatt the Whale Storytelling Soother for its effective white noise feature. Parents appreciate the combination of white noise and night light, finding it to be the best they have encountered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Ease of use, Lights

    Rated 5 out of 5 stars

    Love the whale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for ur baby that hasn't arrived yet, so this review might change later when we try it for its real purpose. But I can say that we as parents loved it :) The whale is so cute that it would be perfect independently of the baby sex. I've been using it most of the nights for myself to set the mood before going to bed (and the baby can listen to it from my belly). It works great! I like that we have everything on it: the music, the soothing sounds, storytellers and the lights. The timer works great. The volume is perfect. It was very easy to set up. I hope my baby loves it as much as we do. The only con, that is not really a big deal, it's the power adapter plug-in. It is at the bottom and kind of tricky to reach, but once you have it there, you don't need to touch it again.

    I would recommend this to a friend
  • Pros mentioned:
    Lights

    Rated 5 out of 5 stars

    Smaller than expected but fantastic combo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the single best white noise night light combo we have come across. Tried Hatch but they charge $60/yr (?!?) for more sounds than the basic. This has nice lights, dozens of sounds, lullabies, and even spoken stories. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is really enjoying this sound machine! It works great, the volume can go high and it is easy to use. I found I don’t even need the Wi-Fi or app because it comes with a bunch of sounds, stories, and music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for lullabies

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device, easy to set up and use it. My baby loves it since I got it. She always sleeps with it at night. Cons: internal memory capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Lights

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before using white noise my 1 year old would wake up several times throughout the night. Before buying this I burned out a fire tablet trying to use white noise off YouTube. This is so much better and comes with a tiny light as well.

    I would recommend this to a friend
  • Pros mentioned:
    Lights

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 year old loves this. I like how we can add things and change settings from our phone. The orange light is perfect for night time the other are a little too bright.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a friend. I got to experience with her all the great features her child still uses it for story time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and cute! loved how it looks for a baby's toy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Cute!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Use this almost everyday, very calming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is the Worst Experience for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to leave a good review. But I ordered 2 as baby gifts and, at first, only one came. So after a lengthy time to get ahold of customer service etc they sent the missing one. But this time it was in a floppy envelope and so the product box was torn open in the shipping. It took me another 30 minutes to deal with customer service who then told me my only option was to take a label they would send, take it to a mailing center that's not convenient, and ship it back, at which point I'd get a refund. All that time and trouble and I still don't have the baby gift.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the soother does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

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