The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 2 out of 5 stars
Hopeless in Seattle
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice machine - instructions said charge for 15 hrs - It never would hold a charge. returned
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Ghosted by Wagan Tech customer (dis)service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Wagan Tech website had an email address and phone number for customer service, but the Wagan Tech customer service seems non-existent! I ordered a replacement DC Power Adapter for the PowerDome, but they shipped me instead an AC power adaptor. Over the last 10 days I've emailed 3 times and left phone messages asking how to return the AC charging cord for the correct product, the DC charging cord. No reply from Wagan Tech's customer (dis)service.
