Customer Ratings & Reviews
- Model:
- BB31S29/D31S29
- |
- SKU:
- 9353072
Customer reviews
Rating 4.3 out of 5 stars with 210 reviews
(210 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 31" Modern Glass Computer Desk for its easy assembly, compact size, and affordable price. Many customers found it simple to put together and sturdy, making it a great choice for small spaces. While some mentioned that the desk wobbles slightly, the overall positive feedback suggests that this desk is a great value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sturdiness
Rated 1 out of 5 stars
It was nice while it lasted.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this desk back in July 2022. It was easy to assemble up until the holes were not big enough for the screws. Eventually, my son and I came up with a solution to get the screws to fit. We finally assembled the desk and turned out to be pretty sturdy. It was beautiful! Fast forward to today, September 2023. On September 13..a little after a year of having this desk, it shattered!!! It shattered in the middle of the night out of nowhere. Woke the whole house with a loud crash. I had a laptop and a 2nd monitor on the desk. I'm so happy I was not using it at the time. It was so much glass. Luckily, the glass kind of fell in one area. I filled two trash bags with glass. Also, let me not forget to mention. My 2nd monitor was damaged as well.
No, I would not recommend this to a friendBrand response from Brand Expert
Posted .Hi India, thank you for leaving us a review, we greatly appreciate it.
We are sorry to hear that you had issues with the desk and would love to assist you with any issues you are experiencing.
If you would like our assistance, please reach out to us at (801) 433-3008.
Thanks!
- Cons mentioned:Keyboard tray
Rated 1 out of 5 stars
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of junk. The ball bearing fell out the first week. Now the slide out sticks and wobbles.
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hello! If you haven't already, please reach out to our customer service team at 877-203-2917 or via email at service@walkeredison.com to see if replacement parts are available.
- Pros mentioned:DesignCons mentioned:Keyboard tray
Rated 1 out of 5 stars
Cheap for a reason
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The desk is visually appealing, which is why I made this purchase. Assembly was confusing, specifically the sliding keyboard drawer, which ultimately would not stay attached to its housing. In my opinion the design of the desk is flawed because it is not stable (sways from side to side) with this motion being the primary reason why the keyboard tray keeping falling apart. Stability bars might help but the freestanding design of the keyboard tray needs to be addressed. To make matters worst, when I went to return it I was not allowed a refund because it was beyond the 14 day grace period. This was surprising to me since the grace period started the day I purchased it online and included the nearly one week delivery time. This meant I had to immediately assemble the desk, discover it was not working properly and arrange to return it to the Best Buy near my home. As an older person this was very inconvenient since I did not anticipate returning it. Nevertheless I would not recommend this product because it is very poorly crafted.
This review is from Walker Edison - Modern Computer Desk with Sliding Keyboard - Black
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hello DonQ, We apologize that this desk was less than expected. Please feel free to reach out to our customer service team for assistance. Our phone number is 1-877-203-2917. Have a good day!
- Cons mentioned:Keyboard tray
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I opened box the entire desk was shattered and best buy would not replace or refund.
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hi Amanda, We're so sorry! If you haven't already, please reach out to our customer service team. They can be reached at 877-203-2917.
Rated 1 out of 5 stars
Do not buy - unusable as a PC desk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I seriously do not understand how this currently has a 4 star review! Because of its cheap metal construction, the frame acts like a spring. So every time you type on the keyboard it not only shakes from side to side (along with the monitor which is super anoying) but also keeps shaking for a few seconds (again, like a spring). Its a decent looking desk but do yourself a favor and DO NOT BUY. Received mine today and already took it apart for returning.
No, I would not recommend this to a friendBrand response from Walker Edison
Posted .Hello CustomerX,
Thank you for your honest feedback. We appreciated hearing what can be improved so that we can provide that information to our Product Development team. We apologize for the inconvenience you experienced. If any parts were damaged, defective, or missing that may have lead to the unstable feel, please contact our Customer Service department so we can make it right. We can be reached at [email protected].
Rated 1 out of 5 stars
wobbles, waste of 50 bucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fully assembled with every screw, nut & bolt, still wobbles like a drunken cat. Luckily this is just a backup desk and won't see much use. Still a waste of 50 bucks
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hello, We apologize for the inconvenience you're experiencing with your desk. If you haven't already, please don't hesitate to reach out to our customer service team at service@walkeredison.com or via phone at 877-203-2917 for assistance.
- Cons mentioned:Keyboard tray
Rated 1 out of 5 stars
Just avoiding the headache
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This by far is a piece of crap received it and decided to put together it is not the most secure thing I also noticed one of the clips where the keyboard glass sits on was broken off overall for the price it was okay words of wisdom pay a little bit more get yourself something better returning this item
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hi Saul, If you're in need of replacement parts, please don't hesitate to reach out to our customer service team at service@walkeredison.com or 877-203-2917.
Rated 1 out of 5 stars
Desk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing hardware and holes not lining up. I would not buy again
No, I would not recommend this to a friendBrand response from Brand Expert
Posted .Hi, thank you for leaving us a review, we greatly appreciate it.
We are sorry to hear that you had issues with the desk and would love to assist you with any issues you are experiencing.
If you would like our assistance, please reach out to us at (801) 433-3008.
Thanks!
Rated 1 out of 5 stars
Cheap, felt very flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this. I rate Best Buy return policy 10/10 no mess no fuss BUT I did not like this product. Wobbly, cheap, felt like it was going to fall apart if I put even 10 lbs on it.
This review is from Walker Edison - Modern Computer Desk with Sliding Keyboard - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Wobble Wobble
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not saying it’s my fault but it wobbles. Not a fan.
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hi! Thank you for reaching out here. If you haven't already, please reach out to our customer service team at 877-203-2917 or via email at service@walkeredison.com and we would be happy to replace any parts, if needed.
Rated 1 out of 5 stars
Unsatisfactory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the desk is attractive, it is flimsy and poorly constructed.
This review is from Walker Edison - Modern Computer Desk with Sliding Keyboard - Black
No, I would not recommend this to a friendBrand response from Walker Edison
Posted .Hi Misty,
We are sorry to hear you had a poor experience. Thank you for your feedback, this allows us to take take new information to our Product Development team so they can make updates to the item. If any of the pieces were damaged, missing, or defective please contact our Customer Service team. We can be reached at [email protected].
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap weak and flimsy. I regret buying it. It bends in all directions.
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hi Mohamad, If you're in need of replacement parts, please don't hesitate to reach out to our customer service team at service@walkeredison.com or 877-203-2917.
Rated 1 out of 5 stars
Not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The metals parts are really flimsy would like to return asap
No, I would not recommend this to a friendBrand response from Brand Expert
Posted .Hi! Thank you for leaving us a review, we greatly appreciate it!
I am sorry to hear that you had issues with our product.
We would be more than happy to assist you with any issues you are experiencing.
If you would like our assistance, please reach out to us at (801) 433-3008.
Thanks!
Rated 1 out of 5 stars
Cheap/poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The parts to this item is very poorly made. Light weight and feels cheap. The keyboard part didn’t assemble correctly because a part inside of one of the pieces was sticking out and you could tell it’s not supposed to be like that. Overall, besides the glass, the quality is not great.
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hi, We apologize the keyboard part couldn't be assembled correctly. If you haven't already, please reach out to our customer service team to see about replacement parts. They can be reached via email at service@walkeredison.com or by phone at 877-203-2917.
Rated 1 out of 5 stars
Milk Crates are more stable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible desk. A mess of a package to start. Took hours just to vacuum all the little glass fibers from the package. Once put together, its like a balancing act because the table is so unstable. It looks ok in the corner but not something thats very usable. I would return, but the thought of trying to take this thing apart is like getting a colon exam. Cheap price for a cheap desk.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too flimsy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend as it is too weak. I don't know why this is no quality products that will just go back to the store.
This review is from Walker Edison - Modern Computer Desk with Sliding Keyboard - Black
No, I would not recommend this to a friendBrand response from Brand Expert
Posted .Hi Mohamad! Thank you for leaving us a review, we greatly appreciate it!
I am sorry to hear that you had issues with our product.
We would be more than happy to assist you with any issues you are experiencing.
If you would like our assistance, please reach out to us at (801) 433-3008.
Thanks!














