Save up to 50% on select major appliances.Ends 9/11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $649.00

Customer reviews

Rating 4.7 out of 5 stars with 91 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
2

Customers are saying

Customers find value in the Cable Pulsar Plus J1772 Level 2 NEMA 14-50 Electric Vehicle (EV) Charger for its easy installation process and compact size. Customers appreciate the convenience of the app and the length of the charging cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 91 reviews
  • Rated 5 out of 5 stars

    Fantastic charger

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I went with this charger. I was deciding between a few options, but I ultimately chose this because it's the only one I knew for certain had current limits you can adjust on the fly. This is nice if you don't need it charged super quick, or you have a lot of stuff running in your house. The initial setup did take a couple tries, both with getting the phone paired and installing the first update on the charger. Once I was got it working, it's been great. The Wi-Fi works well, and it connects quickly. The app is very clean and easy to use. I know other products do this, but it tracks your usage, and can give you the cost if you add how much you pay per kWh. You can enable/disable the charger easily, which is helpful if you're worried about neighbors or if you want to use it with charger sharing sites. If you have to install yours freestanding, I do recommend their pedestal. It's not cheap, but looks very nice. The only downside is that it only uses two bolts to mount, and could benefit from two more to keep it steady. Something you'd be able to do by drilling a couple extra holes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Level 2 Charger. Premium product.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wallbox has been working amazing for the past 3 months. Easy set up and wireless control. I recommend it if you’re getting your EV some real LV2 charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, fast 40-amp charger for home use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good fast 40-amp charger for home use so far. Easy to install if you already have a NEMA 14-50 plug with a 50-amp breaker. In that case, just mount it on the wall and plug it in. Though, the cord for the plug is very short. Must be mounted very close to the plug. Software/App setup was easy. It seems to be about twice as fast as the old 32-amp charger I had. Good upgrade . . . if it holds up over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage charger.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wall Box EV charger is working great. It was easy to set up and easy to use. I had to hire an electrician to install a plug and connect it to the box but that was it. Sign up for the EV program with the power company. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic functionality works, but no bluetooh

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to quickly connect the unit with an existong nema 16-50 socket and get it working (charging an ev car) in a few minutes. Installation was super quick. Installation is a solid 5. However, then the Bluetooth connection to phone became extremely difficult. In the 10+ attempts, i always had some trouble to connect. Tried with 3 different phones, restarted the charger, removed & plugged back in, uninstalled & reinstalled the raspberry pi board, I tried all the possibilities of troubleshooting, with help from wallbox CS agent. Because no Bluetooth, there is no wifi. This literally becomes a dumb charger without all the premium feautures. For the connection/quality control part, it is a 1 out of 5. Although i eventually returned the unit due to a fault unit, i have to admit that the CS agent lady went extra miles to instruct me with all the different tricks and ways to reset the unit. I would rate 5 for the CS part. So overall, a 3 star rating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wallbox EV Charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and my electrician had no problem mounting it. No problem with the app and using it to charge my PHEV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, install is easy. WiFi connectivity and app are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact waterproof charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger for the price, sealed airtight which is wifi and Bluetooth accessible. Had it installed directly to the panel.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Easy to install, Long cable
    Tech Insider Network Member

    Rated 5 out of 5 stars

    If you own an EV you will want this charger

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being that this was not a hard-wired installation it was rather straightforward. One interesting thing to note for mounting the unit above the outlet per instructions is that the orientation of the plug seems to be upside down with the ground plug on top. I had to rotate my outlet 180 degrees to accommodate the Wallbox plug. Fortunately, I have experience with electrical wiring, and it was not a big deal. The rest of the installation was uneventful with the only item of note was that after connecting my phone to the Wallbox the app indicated that there was an update available, but it would not install it via Bluetooth. Once I discovered how to connect the Wallbox to Wi-Fi though it was able to download and install the update. I have a Tesla and had been using the mobile charger which is only 32A and the extra boost to 40A with the Wallbox is nice. I do miss the ability to open the charge port door with the button on the charger handle of my Tesla charger. Also, I have to use my J1772 adapter with the Wallbox handle which means if I want to use the holster for the charger handle the adapter must be taken off. The 25’ charging cable provides ample length to reach my car’s port on either side of the garage. The cable is very thick and heavy and can be a bit difficult to manage especially if it cold and stiff. It’s probably twice as thick as the cable on my Tesla mobile charger. I like the ring light on the unit (which can be turned off in settings) that gives my otherwise pitch-dark garage a bit of ambiance. The real time statistics provided by the app are nice to monitor how much energy you are using, length of charging time, and cost estimates.

    I would recommend this to a friend
  • Pros mentioned:
    App
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to install smart EV Charger that saves $$

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might still surprise you to hear that not all modern electric vehicles are 'smart' - yes, most of them have some form of 5g or wireless , connectivity but a lot of modern vehicles still don't allow you to schedule charging windows. Once upon a time, this was probably not a big deal - especially if like me you have solar panels on the house and the different between peak/off-peak/super-off peak was a couple of cents. However in todays economic environment where electricity prices are going through the roof, it's no longer just an inconvenience, and if you're not fully in control of your consumption you can hit with a hefty bill. In our house we lease a popular Swedish brand of hybrid EV / hybrid, and despite me complaining for the last 2 years, they still only allow for scheduled charging in European markets. The original lvl2 EV charger that we installed in the house when we moved in has been great for high speed charging, but it's pretty much a dump wall-mount. Enter the Wallbox.... The original EV charger was not hard-wired, but we had a NEMA 14-50 dryer outlet installed on its own 50amp breaker when we moved in - specifically for an EV charger. Thankfully the Wallbox is available as both a hardwired AND as a plug-in variant, which means my upgrade took about 10 mins. Literally just unplug the old one, and plug in the new one - done. I probably spent more time unbolting the other from the wall and installing the Wallbox mount place (hint: don't over tighten it when you fix it, to allow the unit something to 'grab onto to'). Once installed, if you don't do anything - it just works. Plug in the car and away you. But if like me you want to start taking control of the charging from the Wallbox, you simply scan in the QR code on the box and install the app (iPhone and Android variants are available). After the app is installed, create yourself a Wallbox login and then enable bluetooth which allows you to communicate directly with the charger - during the setup it will ask you to scan the QR code for the device - there are actually 2 on the unit, so make sure you scan the one on the side (and not the one on the back). Once connected the charger checks for any firmware updates (which takes about 5 mins to apply) and then you're up and running. Some key features for me that I love 1) As well as bluetooth, you can connect the unit to your WIFI. There are some configuration options you can only perform locally via bluetooth, but from my testing once its connected to your WIFI , you can control the unit from anyway that you have an internet connection 2) Scheduling, scheduling, scheduling. At last. So in my area I have an EV plan from the electricity supplier which means my optimal charging windows are in the early hours , and longer windows at the weekend. WIth 2 clicks I set weekday and weekend schedules, so now I can confidently plug the car in anytime of the day or night , safe in the knowledge that it will only auto-charge during the most economical times 3) manual control - if there's an emergency need you can manually start the charging outside the schedule through the app. You can also lock the unit down , so regardless of time or schedule no-one can use the charger without you enabling it in the app. There are some more advanced options that I'm probably not going to use (like OCPP to allow you to monitor and control multiple chargers) but some I might in the future (for example the option to split off an additional charger from the first unit and power share across multiple chargers). All in all I couldn't be happier - the upgrade from my existing EV was a breeze and so far the app has allowed me to do everything I need and more. If you're like me and you need to get control of your utility bills for your EV, look no further than the Wallbox.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Long cable
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Super easy to install and use

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that chargers for my car would be expensive and hard to install and use but by getting the Pulsar Plus level 2 smart EV charger by Walbox is super easy to keep my car charged. First, the charger does need to be plugged in but not in a regular plug so I called my electrician and he basically used one of the outlets that were in my garage and ran new wires and installed the new plug. To install the Pulsar Plus is just a few screws to mount the box and one more for the holster. The instructions are easy to understand and follow either way. Once installed I really like that the application is easy to use, I can connect to the Pulsar Plus via Bluetooth or WiFi, I like the option since if the garage was far from the house I think the Bluetooth would be a great idea, my WiFi does reach my garage so I connect to it using it instead. The application can be downloaded via App Store or Google Play and after you register it is easy to use. I also like the colors on the Pulsar Plus, not only does it look cool but it also indicates what it is doing. It has green, light blue, Dark blue, yellow and red. And also it pulses so it indicates something and it is much easier to read it on the application but if I did not have the application I can still tell what it is doing, so there are options to use it without the app or with the application. I also like how I can schedule the charging, I know during the summer time I get alerts from my electric company when it is time to save money and that is when it can be scheduled to charge. I really like that this charger will be useful even if I change my car, I am thinking of a larger vehicle so I know the Pulsar Plus will charge it as well, and with 25 feet of cable it can reach other parts of the vehicle wherever the charging port is. The application gives plenty of information and I can check it from anywhere if it is connected via WiFi. Overall I like how it looks, how it is easy to install, easy to use and best of all saving time and money, I do not need to go somewhere else to charge my car. I have the freedom to charge my car at home at any time I want.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Your car will love you for it

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most electric and Plug-in hybrid vehicles come with a charger the same way any battery powered electronic device does. Usually that charger is just barely sufficient in terms of power delivery. My newly acquired coupe came with a 240V/16A charger for use with a NEMA 14-50 outlet, and also includes a 110V plug for more common plugs. Granted, this is a bare bone system meant to get you charged up and that's it. I wanted something more controllable and faster, which led me to the Wallbox Pulsar Plus. I searched for quite a few different brands before finding the Wallbox, but they were mostly oversized and might not have fit in my location. I noticed Wallbox has some unique technology in the works with V2H, a bidirectional system that lets you use your car battery to power your house in an outage. But that will require the car to also have that capability. The Pulsar Plus is surprisingly small with the same capability as other brands. It's a level 2 charger with user selectable charging speeds via the app. It was relatively easy to mount to the wall, though the instructions were a little misleading. They recommend offsetting the charger slightly to the left or right of the outlet and 8 inches above. Doing this made it impossible to bend the thick wire into the outlet. I had to re-drill the holes for the mounting plate after plugging it in to properly orient the charger location. Once mounted and secured, I decided to place the cable hook/receptacle directly above the charger to save space on the small wall near my electrical panel. It worked out well and, given the length of cable, should be no problem reaching the second garage bay for future applications. I downloaded the app and connected the charger, first with Bluetooth, then with Wi-Fi/cloud so I can check it from anywhere. I can only assume other brands have similar characteristics, but I really like the statistics data recorded. Aside from easily selecting anywhere from 6-40A, I scheduled charge times every morning from 6:30am to 9am (as long as it's connected) since I'd rather utilize the energy produced by my solar panels than taking from the grid. The unit can use Eco-smart or Full Green, but those require the use of energy meters to be interconnected. My first charge recorded 9.75KW with a transfer time of 93min. The battery is rated at 14KW so I was surprised when it only registered 70% and it was fully charged. I know I only had about 2 miles left so there must be some excessive minimum reserves on the battery. I also inputted the cost per Kw to get the cost per charge. It's a great way to quantify how much energy is being used which is very helpful in finding discrepancies in my utility bills. The Wallbox works great, has a small footprint, and gives me flexibility to charge the car when and how fast I want it charged. Just one thing that could be better would be if the charge clip slotted more securely when plugged in, as it is a bit loose. Otherwise, a homerun for this!

    I would recommend this to a friend
  • Pros mentioned:
    App, Compact
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great EV Charger

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent EV charger. The only thing I wish is that the cable that connects to the NEMA 14-50 outlet was a little bit longer. My NEMA outlet, unfortunately, was installed with the ground up, so I had to plug the charger in by doing a U of the cable. The cable seems to hold nicely, but I just wish it was a little bit longer. The app that works with the charger is awesome. I really enjoy all of its features like schedule charging, the notifications it provides so that you remember to plug in at night, and the fact that you can input your electricity rate and it lets you know how much each charge has cost you. I do think the value is a little bit off, as I think this should be priced lower than what it is. Besides that, this charger is excellent as I love how small and compact it is compared to many of its main competitors. I just wished it was a little bet less in price.

    I would recommend this to a friend
  • Pros mentioned:
    App, Compact

    Rated 5 out of 5 stars

    Large value in a small package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super compact size for such a feature full device. works great with app and installs easily. I have the wallbox inside my garage and the charger cable outside with the mount on the wall right next to my car for easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Simply phenomenal unit!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this unit from BestBuy and arrived pretty quickly. I had previously purchased the heavy gauge cable and additional breaker. I took me ~50 minutes to install the unit (hardwired with hidden wires behind sheet rock - I have the proper electrical training to do the job), the holder for the cable and connector, and installing the new 50A breaker in the power panel. The unit works extremely well and I’m totally pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Wallbox Rocks!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first EV so studied charger options very carefully. After reading tons of reviews, finally decided on the Wallbox. The $200 BB discount ($449) also helped sway me. Excellent quality and very pleased with purchase. Easy installation after electrician added new 50a/240 line to fuse box in garage. Really like that the cable holder can be easily mounted anywhere. Unit was very easy to connect to with both blue tooth and wi-fi. One criticism is that plug length should be longer. So you'll need to be careful where new outlet is installed. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Compact
    Cons mentioned:
    Light ring flickering

    Rated 4 out of 5 stars

    Good little unit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Wallbox because of professional reviews and for its compact size. The unit is working well so far. My only compliants that earned it 4 stars are some clunky app interface issues. The device had an update but applying it failed a few times before it would install properly. It also gained a function to put the light ring on standby unless you interact with the device which was appreciated, but the light flickers in one corner the entire time its “off”. Im remaining hopeful thag another software update will fix it.

    I would recommend this to a friend
  • Pros mentioned:
    App, Easy to install

    Rated 5 out of 5 stars

    Great EV Charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this charging unit! Super easy to set up and install. App is intuitive and makes it simple to set a schedule. Took less than 15 minutes to install and start charging.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Easy to install

    Rated 5 out of 5 stars

    Compact and Easy to Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact. Easy to install. App is a little clunky but you don’t really need the app except to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An EV must have!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this being my first EV charging unit I was about to pick one from Amazon but remember my Total Membership and checked Best Buy and found this one in stock! Easy to mount, good quality cables, and the app features have been helpful for charging our first EV.

    I would recommend this to a friend

What experts are saying

Powered by alaTest
  • forbes.comAnthony Karcz on February 7, 2021

    Wallbox Pulsar Plus Offers The Easiest Way Yet To Charge At HomeWhile you can buy tons of cheap Level 2 home chargers on Amazon, there's a very real fear of getting something shoddy. And when your vehicle is on the line, that's a risk that most don't want to take. It's best to get a charger from an established

    Full Review
  • EngadgetKris Holt on February 1, 2021

    Wallbox's charger could prove a compelling option for families who have multiple different models of Evs, of those who might switch to another brand in the futureWallbox is looking to make inroads in North America with its first home electric vehicle charger for the region. It created a new version of the Pulsar Plus, which the company has been selling in Europe, for the market. Wallbox says the charger

    Full Review