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Customer reviews

Rating 4 out of 5 stars with 17 reviews

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82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Rated 5 out of 5 stars

    Warmer drawer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad we purchased a warmer draw to accommodate our double ovens. We use this appliance often and it keeps everything warm and ready to eat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Rae Dinkins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional In and out Bonus cleaned up after themselves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second one works great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did have to get the first one replaced due to drawer not closing engaging fully to be able to start but the replacement is great- no issues! We have ours ijin our island and love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and installation service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did I an exceptional job. They called in advance, on time, very professional throughout the whole process, and very tidy. I would highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great seamless install

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Custom install invite custom cabinets. Easy opening and closing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warming drawer installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar did our install. Friendly, courteous, and efficient. No problems. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service review for something that hasn’t occurred yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation man did a great job to make sure we were happy and it was done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contactless installation of warming drawer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contactless delivery and installation of our warming drawer went smoothly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install yourself or find a different provider

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the easiest appliance to install and they told me that it wouldn't fit due to the electrical outlet. I asked my electrician, and they did a slight shimmy on it and it went back as it should have. So not sure what they were complaining about. Also, there is a scratch in front of it on the brand new hardwood floors. I can only assume they scratched the floor installing this or the wall oven.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installer did a wonderful job installing my new warming drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was simple and the team was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was done right despite challenges. Looks nice and even

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't know what he was doing.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the "licensed professional" got finished the cabinet maker had to fix gouges in the cabinet frame and fasten the drawer in. They did not even screw the drawer in place or plug it in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. The installers damaged the warming drawer during installation. Now we're trying to get the unit replaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incompetent company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the warming drawer installed by another company, because Best Buy was very difficult to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was the only store that carried this warming drawer which I wanted so badly. Appt was scheduled and everything ran so smoothly.

    I would recommend this to a friend