Customer Ratings & Reviews

Our washer install went great. It was set up for the next day which was awesome. Our installer was great, professional and helpful. Called us when he was on the way and arrived promptly.

he installation process for my Insignia 4.1 Cu. Ft. Top Load Washer was quick and stress-free. The Best Buy team arrived on time, handled everything professionally, and had the washer set up and ready to go in under 30 minutes. They made sure it was level, tested it to confirm it worked, and even walked me through how to use the basic settings. I appreciated that they took the time to double-check for leaks and remove all the packaging materials.

Nice and fast. Made sure it worked before leaving.

Installer was top notch. Just had purchased my home and had a new washer and dryer purchased from Best Buy. It was raining and the installer took his time to make sure he did track dirt on my new floor did not ding any of my new home doors and he was fast and efficient. He also took the time to inform me how the washer and dryer would work including he did a test cycle run. I was more than pleased, I was thrilled. Excellent hard work on the installers part and he was informative and friendly, I won't hesitate to go to best buy for another purchase,

This washer is very nice! Especially for the price and deal I got was absolutely amazing! Washer can definitely fit a king size bedding leaving a little extra room very nice and not too loud either!

Installation was great! The crew came and set up the washer in 20 minutes. Very professional and had no problems with washer after set up.

Two installers dropped by for the installation. They were professional, quick, and clean. They brought in the washer from outdoors using shoulder straps so there was no possibility of the washer being dragged across the floor. And the washer was installed without any issues. Highly recommended.

Glad the washer and dryer I purchased came equipped with this. Did not need to buy separately!! Blessing!

We did extensive research on washers before purchasing and hands down this was the washer for us! We specifically needed the unit to be quiet as it is very close to our family room. The clothes come out fresh and not wrinkled. Love the easy access of the front loader, too! Holds heavy bedding and I can hardly hear the unit when it’s running. Overall this is a really great washer and Best Buy’s price match guarantee made it an easy buying experience.

The installation was very smooth. They didn't take a lot of time. They did a great job setting up the washer.

The Installation guts were friendly courteous and efficient. Asked pertinent questions and responded with appropriate tools and equipment to manoover steps, doors and elevator. To my knowledge they didn’t even touch a door facings with the washers. Old and new. Cleaned up well before and after install. I would ask for these guys on any install I have and recommend

The guys showed up on time, called me to give me the heads up, and installed the washer with ease all while being friendly and professional. I couldn't ask for any better.

The installation crew were great. They arrived on time. Installed washer within 10 minutes and showed the basics on how to use it. They were friendly, fast and efficient.

The guy that installed my washer and dryer was very professional. He was very efficient and had the job done in less than an hour.

So far so good, I would definitely recommend that you always have Best Buy to install and insure all appliances , the appliances were installed correctly and in a timely manner. I am so appreciative of the recommendation from the Best Buy store, they customer service has always been the best!

The installation service was fantastic! The team was punctual, efficient, and very knowledgeable. They set up the washer, tested it to make sure everything worked properly, and walked me through the features. Professional, courteous, and stress-free experience—I highly recommend their service!

Riverstone Logistics LLC was contracted to do our delivery and installation. Brian Parker and his son Brandon Parker were very communicative en route, as well as the main office calling us. Very personable and helpful! Showed us how to operate everything! Very friendly and would recommend these guys!

the new laundry machine. Is a Greek? The washing machine, very quiet, very efficient, and does a great job. I don't have everything I put in it.

The installers were amazing. They were fast, efficient, professional, and friendly. They stopped after removing the old washer to let us clean the area before they put the new one in. The only drawback was Best Buy site said it could be delivered and installed several days earlier than it would allow me to schedule. Then it gave me a delivery time that was practically all day. The delivery window narrowed the night before but still provided a larger window of time preventing us from doing anything else that day.

The two men who installed the washer/dryer were super friendly and professional, and did a great job during the delivery and install.