Customer Ratings & Reviews

Installers showed up on time and were in and out very quickly. I feel confident that the washer is correctly installed.

Washer install was quick and efficient. No problems with the actual install.

Needed for installation of new washing machine. Worked great!

I am so happy with the installing team that I will definitely recommend them. They not only were very careful taking in and installing the new washer and dryer but also uninstalled the old ones and moved them outside for us. They were very knowledgeable about the new machines and took time to show me how they work. They set everything for you and don’t leave until they make sure everything is set properly and the machines are working fine. They did an excellent job. I would give them 10 stars.

Tom has delivered a couple appliances to my home over the couple years. He is always very helpful and answers any questions I may have. He is very professional.

I’m sure I could have figured out what to do but having this service available as an option was very convenient. Even when it started to randomly rain, they came out, were very polite, and was mindful of not getting anything wet.

Great job done timely fixed appropriately &!the init is working well

I recently received a new washer as the old one didn't work like it should have and all was under warranty. The guys were very professional, friendly and answered all of my questions. The only problem that I had was at some points the left hand didn't know what the right hand was doing - but that was NOT in regards to the installation....it was the warranty company.

The one man that had done several installs recommended to me that I get my hot & cold valves replaced because they were corroded and showed signs of wear. They were 25 years old. I got the replaced two days later. The washer installation was fantastic. They hauled away my old washer/dryer and they installed the new ones. They didn't leave any mess, wore masks, and communicated well.

Every thing works great except the drain hose is small and coily/flimsy.

The installation was seamless. No damage to the machine, walls, etc. They gents were very courteous and fast. My only negative, if you can call it that, is the delivery call. We were supposed to be called 1 hr before arrival and we were given 5min to prep for their arrival. More of a nit-pick than anything.

Now that the washer is balanced it works amazing! At first this washer left my clothes wrinkled with no hope of ever having them come out! The manager of Best Buy installation came by to fox the original install. Balancing this washer is key to making it work how it should!!!!!

When the system works it's grand. Old washer broke and two days later I had a new one. Install was professional and courteous. Won't hesitate to buy another appliance in the future.

The delivery and installation was great. The guys were very professional, polite and helpful.

Washer install technician was very friendly and knowledgeable on the install of our product. He had the old one out and the new one in place in very little time, he was helpful in making sure everything was connected correctly and working before leaving.

the Guys did a great job. they were quick and real pro's at there job

I want to say how pleased I was with the whole process. The delivery and installation were quick and professional, and I was impressed with the overall service. I highly recommend the Best By team.

Service people communicated well and were prompt to our scheduled time. They removed the old washer and dryer without issue and installed the new appliances knowledgably and thoroughly. They answered all questions and made sure we were comfortable with the install before leaving.

The delivery guys called to see if they could come an hour early. They were polite, fast and did a great job. Was a breeze!

Installation went in very well. No hiccups at all. Love my washer machine