Customer Ratings & Reviews

This washing machine is two years old it not working properly and when they brought the washing machine they did not install it I have to pay somebody else to install this washing machine so I don't know do it have a warranty on this washing machine

The delivery went smooth the guys were very polite and orofessional

The installation team was absolutely top notch...they were on time, totally professional and careful bringing the machines in/out, and helped walk through use of machines. Can't say enough about them going the extra mile to install in a very tight space and thought outside the box when faced with a slightly unusual space.

Installation was great, fast and efficient. Cleaned up after themselves and was very careful about installation.

The two gentlemen that did our washer install were very friendly and polite. They finished quickly and did a great job!

The installation personnel did a GREAT job, they were speedy and very efficient!

The guys that came did an absolute amazingly job, would've returned if they didnt fix the problem i had with my Electrical Box.

On time, kept me in the loop during the whole process. Super friendly. Gave me the time to clean before installing new washing machine. Very efficient.

The delivery was on time, Staff unboxed the washer and had it in place and hooked up in no time. They run the washer to make sure it worked. They were in and out in about 20 minutes.

The washing machine was excellent. The service to install it was painless, took him 30 minutes to get it off the truck and installed.

Installation was quick and the installation techs were very helpful and courteous..

Did a great job with installation and in a timely matter.

Very easy to use machine. Nice and quiet and does a good job.

Mixed feelings. Although it wasnt the installers fault, our machine was already broken update delivery.

Two teams came to my house, both of them excellent! First team brought the washer and before installing it told us that the washer pan we had was not going to work. They explain why is was not going to work and also which would be the best pan, etc. We asked them a lot of questions and they answered all of them. We decided to go with not installing that day and call back once we had a new pan. 10 days later we called to scheduled a new team to come, they as well came in on time and installed the washer to perfection. We live in a newly constructed house, and the plug was very hard. They tried several times and asked my husband as well to try. They didn’t want to break it by doing to much force. We appreciate a lot how honest they were and how much interested in not ruining our new home. We called the project manager in charge of building the house and fortunately he happened to be near by, the crew waited patiently with us and exactly as they said, the issue was our plug. They project manager softened it and the crew finally got it plugged. They put the washer tp run, explained everything and cleaned after them. Would definitely recommend!

I love my machine it's big and beautiful. It works great.

Installation went quickly and smoothly, everything worked fine!

The crew was very efficient and did a great job. They worked fast and did not make a mess.

Our washer installation was done quickly and accurately. It’s the way to go !

Product works great and cleans clothes well. Haven't had but a few weeks but so far no complaints. We purchased this machine because we researched Samsung's sets. Found their driers are sh$tbut the washers are supposedly very good. Vice versa with with the whirlpool. So we bought a whirlpool dryer that matches Samsung's. Hope that helps