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Customer reviews

Rating 3.9 out of 5 stars with 76 reviews

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  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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72%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 76 reviews
  • Rated 5 out of 5 stars

    Install dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on install. Professional. Was during covid and they wore all the protective gear. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer repair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a repair and Mike was great he ordered the right part to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put in washer in a timely manner. Employees polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time and provided good service for installing laundry and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job of installing washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and promptly set up and installed my washing machine. They were professional and explained everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pedestal installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were on time, super polite and professionally installed my washer on my old pedestal. Thanks guys, you made my day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, on time, efficient, friendly, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to a new house already owned washer -bought matching dryer and had washer installed when dryer was setup Kyle did a fantastic job(with his helper)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GROUP CAME OUT AND INSTALLED WITH NO TROUBLE. THE DELIVERY AND INSTALLATION WAS ALL ON THE SAME DAY. HIGHLY RECCOMEND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and professional, as well as quick. They were very knowledgeable about their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy....................quick to install.......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys dudes that hooked up my pedestal took them 15 mins they were in and out no bubbles no trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and attention to detail. Shared understanding of how to take care of the machine as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service team came on time and the service is pretty quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony's Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time, professional no problems with unit cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they came on time and quickly installed washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation of Lg washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine was never installed. It arrived without an electric cable and I rescheduled the installation and the installer delivered the cable and said that is all he had been hired to do. After he left I realized he had left me the wrong cable and I had to go to the store in person and buy another. Three weeks later I received the refund for the purchase of the first cable but I had to connect the wires to the cable and also connect the water hoses. Terrible, terrible service. I am happy with the product but I will never buy anything from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reconnection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that reconnected my washer and driver were fast and efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third party installers are the worst

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took two reschedules & two visits to install. I knew they were going to give me excuses when they saw the two stories they had to carry it up. Lol they gave the wrong 3 prong instead of 4.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installationpedestals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless and quick! I was surprised how good they were,

    I would recommend this to a friend