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Customer Ratings & Reviews

Customer reviews

Rating 2.8 out of 5 stars with 64 reviews

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Rating by feature

  • Value

    Rating 2.8 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.1 out of 5 stars

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Cons mentioned filter

42%would recommend to a friend

Customers are saying

Customers have good things to say about the extended battery life and ease of installation of the Mountable Solar Kit for Ring Video Doorbell 1 (2nd Generation 2020). Many appreciate the convenient design and how easily it integrates with their doorbell. However, some customers experienced issues with the solar panel's charging capabilities and compatibility with their devices, leading to negative feedback regarding its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 64 reviews
  • Pros mentioned:
    Battery life, Installation

    Rated 5 out of 5 stars

    Sleek & Easy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to charge my ring. The solar mount was easy to install. Make sure it has all day sun light

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Wasserstein Waste

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasserstein Solar charging bracket for Ring Doorbell 2nd edition. Did not work from start, gave it a few months, but have to keep replacing batteries, which means solar not charging. Fl has lits of sun!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Installation

    Rated 5 out of 5 stars

    Powering Your Ring Doorbell with Style

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently added the Wasserstein Mountable Solar Kit to my Ring Video Doorbell 2nd Generation, and it's a game-changer! The sleek white design seamlessly integrates with my doorbell, providing a continuous power source while eliminating the need for frequent battery changes. The mountable feature makes installation a breeze. Wasserstein nails it with a stylish and practical solution for uninterrupted Ring Doorbell performance. Five stars for a smart and eco-friendly upgrade!

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Value

    Rated 2 out of 5 stars

    Keep your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item don't fully charge not worth the money.We still have to take the ring camera in the house to be charged as if we didn't even have this solar. This was for the purpose.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Rated 2 out of 5 stars

    Needs Sun

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The location of my Ring is under the porch, so the panels do direct sunlight never hits. With this issue it does not charge very well. but does help the battery last longer before I need to recharge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Solar charger for ring door bell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit right with my ring door bell, was too big

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Cons mentioned:
    Solar panel

    Rated 1 out of 5 stars

    Do not buy anything from this company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product. After 2 months the solar panel is peeling. Wasserstein has no customer service phone number and they do not answer an email

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 2 out of 5 stars

    Not a happy purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two. Neither would connect even though installed properly. Roughly four weeks later one started working all on it's own to my absolute shock. The other one never worked (and I had to fight like heck to get the doorbell to even click into the solar charger after charging it with the charging cable). I finally dismantled it 3days ago and called it a loss. I'd put satisfaction with this purchase at 25% since one unit eventually worked.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 1 out of 5 stars

    Bad phone customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online is very difficult the agents have absolutely no knowledge on the product so far twice I was sent the wrong item and when I tried to explain they said they couldn’t correct it I had to send the item back wait til they receive it and still they wouldn’t let me explain why it was wrong

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging, Fit

    Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solar charger doesn’t seem to be working. The battery charge goes down the same as without the charger. This device gets full sun the entire afternoon. I thought it would at least maintain a charge. When removing the doorbell to charge, it is difficult to get the doorbell installed afterwards, fitment on the top is poor.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Success Team

  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to charge my 2nd gen ring video doorbell but even after several troubleshooting sessions, it would have the blue circle glowing as if it was charging but it didn’t actually charge the doorbell. I had to return.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 2 out of 5 stars

    Not so good.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to keep my Ring Doorbell charged on a SE facing door frame.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for my ring device even though it said on the webpage that it did.

    I would recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 1 out of 5 stars

    Mistake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not work with my doorbell eventhough it says that it's the correct model for my doorbell. It drains the battery instead of charging it. Yes, it gets plenty of direct sunlight. Not pleased. Also did not supply proper screws for securing the doorbell mounting plate to the charger.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 2 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was not a good purchase for me. Due to where my ring is located. I was not getting enough direct sunlight

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Great idea, not practical.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this item is useless. I was hoping that ambient light would let it keep the Ring running. Our location gets about 2 hours of direct sun, but if you have any kind of eves or porch or any covering this will not charge the Ring as it seems it needs to bake in the sun all day to work.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Solar panel

    Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work like it said itbwas supposed to so had to return it.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Success Team

  • Rated 3 out of 5 stars

    Not sure this is charging our doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concerned about this...losing charge daily, checked connections, not sure the "solar" part is charging our doorbell. May be returning...we've had it a week or so, battery life keeps going down.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    This item is a complete waste of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solar charger is complete garbage. It doesn't charge at all as i still have to unplug my doorbell im order to charge it. Also once the solar mount is mounted, theres a real struggle just to attach the ring doorbell.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Waste of time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use because i have wedges under my ring doorbell and there is no hardware that came with this. Called company told me to go to hardware store. There is no machine screws that small and long. So basically useless

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

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