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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 678 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Sonic-Fusion Rechargeable Flossing Toothbrush for its cleaning effectiveness, ease of use, and flossing capabilities in a single unit. The overall performance and impressive water pressure also contribute to its positive reception. However, some customers have noted concerns regarding the small brush head size and battery life. Additionally, a few users have mentioned the cord and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 678 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best investment ever for my Teeth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am smitten with this device! I am a lazy git that doesnt want to change out the toothbrush for the waterpik, so this is a no brainer! I love the way I can just brush my teeth and then have the water in the resevoir for me to rinse after the brushing! and my Dentist is thrilled... I used to have a cavity on EVERY dental cleaning visit until I started using this machine. Oh My Heck! its amazing... I love how my teeth feel so clean and smooth and that the waterpik is right there in the same device.. Its been a godsend. I have been using it for almost a year now... and I am so happy with it. I wish that it came in different colors, but I will be happy with the white.. Hahaha.. I havent used any of my mouthwash in it as it says you can do that... but I think that would be amazing to have in there as well for a fresher mouth!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Flossing
    Cons mentioned:
    Brush head size

    Rated 4 out of 5 stars

    Sonic Fusion 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would of given 2.0 5 stars if i never had version 1. Comparatively the brush head that comes with it is a little wimpy. The power to the brushhead seems not as strong even on level 2 However once you turn on the water its not an issue. I love the 2 in 1 combo my teeth always feel cleaner. I'm going to buy the full size brushhead to see if that resolves the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Waterpik - Sonic Fusion is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with Best Buy. Received quickly in perfect condition. My teeth and mouth have never felt so clean. No mess, no fuss. You can even brush your teeth while cleaning with water pik. Will never be without one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Waterpik Fusion 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waterpik Fusion 2.0 great new product. Sonic toothbrush and Waterpik leaves teeth felling dentist vist clean. Easy to use. Best buy customer servce enabled me to utilize virtual gift card to help with purchse.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic -Amazing-Cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can brush my teeth with a regular toothbrush cleaning each 1/3 of my mouth upper outside-inner part -repeat on lower mouth and count to 15 on each area-rinse my mouth. Then use this sonic fusion and repeat what I just did with regular toothbrush-using both fusion brush & water pix feature & you should see all the additional stuff come out in the sink-absolutely amazing-this is my second one I’ve purchased. 1st one wore out after 5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Truly Fresh and Healthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas Gift to my Fiancée. She loves it. Her teeth and mouth “finally feel tremendous”. She can already notice the improvement in her gum health after just a few weeks.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello TedR - We’re thrilled to hear that the Sonic Fusion 2.0 has helped improve your oral health! We appreciate your feedback and will make sure your comments are shared with our team. It's great to know you've already noticed an improvement in just a few weeks. Keep up the great work!

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    waterpik sonic fusion 2.0-AOK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I expected from the ads. easy to use and thorough

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Waterpik 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one. This is updated version. It has improved, but I have to get used to it. But I do like it . I get better reviews from dentist since I have been using the waterpik. I go for first time since I purchased this one soon, so we see

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finish faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for those who want to simply using a water pick and toothbrush. Both functions work very well independently as well as together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A great tool for dental hygiene!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and reliable toothbrush and water pick in one. Reliable and easy to use and keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Happy With Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! Love the water pic/brush pairing! Much easier and through cleaning in half the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush-flosser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this electric toothbrush-flosser to replace the same product that I had for about 4 years that stopped working. I love this product, it’s easy to use, the 30 second notification is easy to notice, the handle is a bit more ergonomic than the last one I owned, and it cleans my teeth well with a variety of intensity settings for the flosser. It would have been nice if it came with replacement toothbrush heads, but other than that, I love it. My teeth and mouth feel clean after using it and my dentist says it is helping keep my teeth in great shape.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Flossing

    Rated 5 out of 5 stars

    Review of the Waterpik

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new waterpik. The water part does a good job getting the food between the teeth clean and I feel my teeth are cleaner than ever. I would recommend it to whoever is looking for a great flosser toothbrush combo.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Excellent investment for people with braces!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have braces, it is a must have for keeping them and you teeth, extra clean. Having a motorized tooth brush cleans 10x better on teeth without braces though, so we knew to purchase this for our son because we all use a different brand of motorized tooth brushes. Having the water pik in the toothbrush together, is a game changer!!! The only thing I may suggest is not being rough with the cord. My 13 yo son yanked it out the 1st week he had it. We took it back and got a replacent, but the service plan is not a bad idea, since it's for 2 years!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Overall performance

    Rated 5 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My mouth feels cleaner than flossing. I Highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my absolute favorite oral care tools. It does 2 things at once, in the same two minutes that I'd otherwise just brush my teeth. I put a splash of mouthwash into the water, fold a towel on the edge of the sink, and within a couple of months of using it twice a day, areas that used to bleed when flossing no longer bleed.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello - Thanks for sharing your experience! It's great to hear how much you love using the Sonic Fusion and how it's positively impacted your oral health. Adding mouthwash to the water is a great tip—just remember to rinse the unit with a full reservoir of water after each use if you're using mouthwash. We're thrilled that your gums have improved. Keep up the good work!

  • Pros mentioned:
    Cleaning, Flossing

    Rated 5 out of 5 stars

    This product healed my gums.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dentist suggested this product for me due to gum problems. After using this product, I love this Waterpik product because my teeth always feel much cleaner, as if I had my teeth cleaned at the dentist's office. When I saw the dentist for a followup, the dentist said my gums had cleared up and healed. The hygienist herself said most people do not follow through with such recommendations but she would now consider the Sonic-Fusion 2.0 for herself. I highly recommend this product for anyone with too much dental plaque. I use reverse osmosis water with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Sonic Fusion 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased this product and I am completely satisfied with the quality and function. It is a must have for home dental care. My previous Waterpik I had served as well for several years and it was time to get a new one. The factory offers excellent customer support and Best Buy delivered the product to my home quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great investment for your teeth and gums.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 years we needed to replace this unit. Our dentist is so pleased with the condition of our teeth and gums now. Highly recommend and kind of fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Water pressure

    Rated 5 out of 5 stars

    Waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product I like that it is easy to adjust the flow of water pressure when brushing/flossing

    I would recommend this to a friend
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