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Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are pleased with the Sonic-Fusion Rechargeable Flossing Toothbrush's ease of use, effective flossing and cleaning capabilities, and adjustable water pressure. Many appreciate the built-in timer, contributing to a thorough brushing experience, and report positive feedback on the overall mouth feel after use. However, some customers find the brush head size unsuitable and the price point relatively high. A few also noted the device's noise level as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 497 reviews
  • Pros mentioned:
    Cleaning, Water pressure

    Rated 5 out of 5 stars

    Easy to handle with great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it that I have the water flosser and the tooth brush together with the flexibility to use them individually or combined. I also like the possibility to set the strength of the water stream. It works very well for - I feel my teeth and the space between them are very clean with very little work.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Water pressure
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Powerful But Messy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an electric toothbrush 20 yrs ago. I have never owned a Waterpik. I was interested in owning both and assumed an "all-in-one" would be best... FEATURES: 2 buttons (one for brushing, one for pik-ing) Detachable brush/pik head 2-minute auto-off cycle for brushing (or press for manual off) Water tank for approx 2 flossing sessions Adjustable waterpik strength (#7 seems right for me) Travel case for brush TOOTHBRUSH Seems to be effective. Soft bristles. Loud. Tickles until you get used to it. Very easy to press too hard with the brush. WATERPIK Seems to be effective. I like #10 for the blasting power but it is too much. I have settled in around #7. I can feel the water shoot through gaps. Feels therapeutic. Have already squirted the wall, the mirror, and my shirt by accident...more than once. One one or two occasions I could not get the pik to work without setting it back on the cradle for a moment (as if to "reset" the toothbrush). The pik pump is loud. CRADLE/CHARGER It takes up a fair amount of real estate on my sink even though the design is compact. Brush unit mounts nicely in base for charging. Charging/squirt cord stays connected well while in use or on charger. Water tube coils back nicely--curious to see if it ends up getting permanently stretched out one day. Charge indicator lights on the brush are bright. Power indicator light on base is bright. Our ensuite bathroom has a slider door that we don't close at night--the charging lights are so bright they are distracting at night. OVERALL Hard to know the effectiveness without a before/after dental visit. The device is messy and, in my opinion, you should not brush and pik at the same time unless using the lowest pik pressure setting. The non-adjustable charging indicator lights are so bright they bother me at night--to the extent I take the toothbrush off the charger at night and cover the base power light with a towel. Additionally, the device is too loud for me to use in the morning without waking my spouse (even if I were to close the door). Nonetheless, the device does what it says it does: My teeth and mouth ***feel very clean*** after use. I suppose if you want a quality electric toothbrush and a Waterpik, the all-in-one is a decent option, just know that the process can be messy and noisy...and probably won't work if you need to store it on a small or pedestal sink. I'll rate it as GOOD for its teeth cleaning ability but I would only recommend the Water Pik Sonic-Fusion if you are willing to deal with the noise, mess and storage concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has actually motivated by 14 yr old Grandson to brush his teeth without being told to. It is cool and easy to use, Compact in size as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first electric toothbrush I’ve owned and I love it! My dentist suggested it due to a dental issue I was having and my insurance wouldn’t cover the procedure. I can feel the difference after only two weeks. Love the bruh/floss combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first set of “real” knives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work with foodies who always talk about the importance of a good set of knives for food prep. I bought a 15 piece Henckels set from Best Buy for an incredibly great price. This product did not disappoint. I love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My power toothbrush

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite morning routine.. keeps me feeling fresh all day..

    I would recommend this to a friend
  • Pros mentioned:
    Timer, Water pressure
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Not there yet

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BREAKDOWN: I have to say I was excited to get this product and try it! I have owned an electric toothbrush for years and was looking forward to all the new features of this one The packaging was very well done. It was just enough packaging to get the product delivered. In the box was everything needed to get this product up and running. The initial setup was simple and I was up and running in a matter of just minutes that was including the initial charge. I felt like it was very well made and the fit and finish was excellent. The one downfall that I didn’t like was that the water reservoir has wholes built in and to me that just lets dust and other particles get in. Especially if you have it located your bathroom like myself. The toothbrush itself felt like it didn’t not clean my teeth as well as my current one. It was kind of loud and the timer worked well. One other comment is that it does come with a travel case but there is no way to charge it if you take it with you on a trip. The actual water flossing was excellent and being able to control the water pressure was excellent. I really felt like this is where this device shined. I loved how well it actually flossed my teeth. PRO’s: -Very well built and stylish -Super easy to get setup -Toothbrush has a 2 min timer -It has a travel case -Has a cap for your toothbrush head -The floss action is great -adjustable water pressure CON’s: -There is no charger for travel -The toothbrush doesn’t really clean that well -There is holes in the water reservoir that could potentially let in germs SUMMARY: Overall, I feel that this product is just ok. I do like the flossing feature but that is about it. I would recommend this to a friend if they are in the market for something like this.

    I would recommend this to a friend
  • Cons mentioned:
    Brush head size
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Cool device

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggle with this review because it a cool gadget but it has a lot of not so good features. Good: cool factor, the color, holds water, charges quickly, it brushes your teeth and rinse your mouth all with one push of a button. Not so good: having to refill the water often, the brush is too soft, only comes with one brush, if you want to use the water you have to stay hooked up to the base, so you want walk and brush, the water part can get messy and depending on your hand position it takes focus to turn it off. I’ve used it at level 6 and I have about 7 seconds before my mouth is gushing with water. Maybe I’m doing it wrong. I still enjoy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Flossing
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    For the Cleanest Teeth I recommend water Pik!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by far the best thing our family bought for Christmas! My whole family uses it and loves it. I’m happy that this will definitely lower our dental costs! It’s fun to use, flosses while you brush and no more bad breath! I brush and power wash my tongue! My teeth have never been cleaner between cleanings. The strong flosser even goes below the gum line. I love the feeling of a really clean mouth. I highly recommend this Sonic Fusion by Water Pik. You’ll pay a little more, but it’s really worth every penny! if there was an area for improvement, I’d say a holder for the tooth brush heads would be ideal. And offer more than just silver or white rings to identify who’s is who’s. We have a family of four and had to mark our with a sharpie pen. Other than that, outstanding product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Water pressure

    Rated 5 out of 5 stars

    Keep'n us out of the dental office during pandemic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is the third Sonic Fusion we've bought in the last year. My wife and I each have one and now this one we bought for our 10 year old granddaughter who lives with us. Our hope is these very, convenient-to-use Water Piks loaded with about an 8-1 ratio of water to Listerene will keep us out of the dentist's office during the COVID-19 pandemic. There is just no comparing the thorough cleaning you get with this device versus the old 20th century toothbrushes. Not even close.

    I would recommend this to a friend
  • Pros mentioned:
    Water pressure

    Rated 5 out of 5 stars

    Best brand for toothbrush/flosser

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say that this waterpik toothbrush/ flosser is strong is an understatement! I absolutely love it. This is my second WaterPik toothbrush/ flosser and they both work wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Flossing
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Waterpik Sonic-Fusion White-Chrome Version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Waterpik Sonic-Fusion is awesome! It cleans and freshens your gums and teeth in a matter of minutes! The flossing function gets between the teeth and removes food particles just as well as taking the time to floss with flossing tape. The price is very reasonable, and it appears to be a high quality product from Waterpik. My dentist had a coupon for $30.00 off, so I was able to get it for $100.00. One thing to note is the black version costs $30.00 more than the white version. Both have the same features, so why pay $30.00 more? I purchased the white version.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Flossing, Water pressure

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the water and brushing together is great. This one has just the right pressure. Gums feel healthy. Teeth get really clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    rxcellant products!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was tried of the electric toothbrush and the waterpik . I purchased the sonic fusion complete last week, It is great, Does both at the same time. Ordered it on line on Friday afternoon and it was at my door on Saturday morning. I had a follow up dentist appointment this week and they couldn't believe the difference in my gums and teeth. What a difference it makes. the only thing is it comes with only one toothbrush and additional ones are hard to locate. A little pricey but with a $30.00 waterpik rebate it makes it very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Flossing, Water pressure

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! easy to use and has much improved my gum health....like the adjustable intensity feature of water flossser.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Flossing

    Rated 5 out of 5 stars

    Best system for flossing and brushing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best toothbrush/flossing machine. I am not the best with my oral care but this make it easy to brush and floss at the same time, so I floss more than normal. I rarely flosed unless there was something between my teat. My hygienist has noticed I do not have as much plaque as I used to. I would get cleanings 4 times a year because of the amount of plaque but I no longer have to do this.

    I would recommend this to a friend
  • Pros mentioned:
    Flossing, Water pressure

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. The combo is awesome. You can just brush or just floss or you can do both at the same time. It really does a great job. I hate to floss so this is so easy. It also has a dial to control the pressure of the water when you are flossing. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Mary

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 100's of dental care products and I put my Waterpik Sonic-Fusion Toothbrush at the top of the list of all my purchases. I use it every day. It is easy to use and I know it cleans my teeth better than any other product I have.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Water pressure

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised I liked it. I’m really picky with items like this. Very surprised on how the water pressure is and how it takes everything out of your teeth. Like I said very surprised at how well it works. One of my favorite things to use daily.

    I would recommend this to a friend
  • Pros mentioned:
    Water pressure
    Cons mentioned:
    Brush head size

    Rated 3 out of 5 stars

    Great innovation; opportunities for imporvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept of a water flosser and electric toothbrush is a great idea. It is a great game changer not to have to switch from a tooth brush to an oral irrigator such as the Water Pik Sonic-Fusion. Here is where improvements are most appropriate. The sonic toothbrush is no match for the Phillips Sonicare system. I have a Sonicare Diamond Clean that will run circles areound the Sonic-Fusion. Second, being a top end model the Water Pic Sonic Fusion should include an adapter that will permit the user to use the traditional Water Pic tips in place of the power handle when preferred, giving the user increased flexibility. The bottom line, my mouth did feel cleaner when using the Sonic-Fusion in brush and floss mode but I think the manufacturer could do better. If nothing else, they need to design the adapter mentioned above, to allow the use of traditional Water Pic tips when preferred.

    I would recommend this to a friend
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