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WD - easystore® 2TB External USB 3.0 Portable Hard Drive - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 5478 reviews

98%
would recommend to a friend

Pros

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  • Rating: 4 out of 5 stars

    Great once you figure out how to reformat for Mac

    Posted
    Bonnie
    • My Best Buy® Elite Plus MemberElite Plus Member

    I spent hours struggling trying to get the Mac Disk Utility to reformat this drive. No success. Neither were trips to Geek Squad successful. Finally, I called WD support; within 5 minutes, the drive was reformatted. NOWHERE online did I find this essential information - to view ALL devices (in Disk Utility) -- and then to do the reformat/erase on the drive that appears ABOVE your external drive. You can only view that by using the Disk Utility Menu controls in the upper left of your screen (in step #3 below). Here's the sequence: 1. Connect external drive 2. Click Initialize… (if it says this drive cannot be read by this Mac) 3. From Disk Utility menu (in upper left of screen), choose View > All Devices 4. Then choose the "Easystore" device listed one level above the disk2s1 (or whatever name appears for your WD external drive) 5. Click Erase (top middle choice of Disk Utility window) 6. Choose Mac OS Extended (Journaled) to use drive ONLY with Macs - and/or if you want to use this drive for Time Machine. (Note: If you are not using drive for Time Machine, and want files to be readable on Windows machines, too, choose exFAT format.) 7. Select GUID partition That's it! SUCCESS at last!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do NOT trust this hard drive! BROKEN after one use

    Posted
    mediaguru
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this hard drive to help me backup a bunch of files off of my main computer to free up some space... Did one transfer of a few folders (about 10 GB worth), no problems... Then I attempted to transfer the entirety of my old external drive onto this one (nearly 1 GB of files)... The transfer started okay... but before long, it said "The request failed due to a fatal device hardware error" ... I skipped that message, and then it aborted the transfer altogether. When I checked the drive to see what had transferred... only a few 1 kb files had successfully been written... BUT what is even worse: (a) I can no longer access the files that WERE successfully written to this "easystore" drive (I was just about to delete them from my recycle bin... good thing I hadn't done that yet!!) (b) I can't even erase or format the drive. It is literally broken. It appears that, after a SINGLE use, the drive actually FAILED (irrevocably) on the second attempt to even use it. AVOID AT ALL COSTS, or be prepared to pay the price when you suddenly lose all of your information stored on it...

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for PS4 Game Storage

    Posted
    Brad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I know almost nothing about computers or computer accessories. I purchased this device because I needed more storage space for my PS4 that only has 500GB of internal storage. My son and I were constantly deleting games to make room for others. I finally gave in and decided to purchase an external USB to alleviate that frustration. My reason for purchasing this specific device was size (2GB) which I didn't see us filling up, and price (on sale for $69.99 from $129.99). I've hOnly had it for one week, but I can say that I am totally happy I made the decision to expand my PS4 storage. I have space galore for all my games and they load fast and without issue. I would recommend this device to anyone with similar needs. I'm picking up the Xbox One X on November 7th, and while it has a bigger internal hard drive than my PS4 I fully plan on getting an external USB for it, too. This WD drive will be perfect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    really thin, light, runs cool.

    Posted
    MikeM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was amazed how light this thing is. So I put it on an old Pitney Bowes letter scale and weighed it. 4.75 oz. Amazing. and it's only 14mm thick. put it in your shirt pocket and have room left for a pack of smokes. I don't know about the speed. I typically see in Windows Task Mgr speeds 100-120 MBps. Huge backups complete very quickly compared to my experience with older equipment. I'm very pleased with the transfer speed, but should I expect better? I mean, there's absolutely no info on the box or anywhere that identifies the drive inside the plastic, or any specs about its speed or power rating or anything. btw. I'll mention. I later bought the 4TB model too, expecting it to surpass this 2TB in all the above things. I am a bit disappointed to find the 4TB model is half again as thick, twice as heavy, runs warmer and is nearly 10% slower. So, be aware when you buy another of these easystores that the other models are not necessarily equivalent in quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Simple Plug & Play

    Posted
    BigSky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this several weeks ago, but just started using it a few days ago. I'm using it to back up some critical files. Right out of the box, only needed to plug in, and after a brief download of driver which starts automatically, I was able to begin copying files. Process was very speedy and simple with copy/paste or drag and drop functionality. I love the compact, sleek design. After copying the files, I put it back in the original packaging for extra protection, but it sits very nicely on desk or PC tower without getting in the way if you want to use for continuous backup. I returned a Seagate drive to another store before using it (I read the reviews after purchase instead of before). Reviews on this drive were almost universally positive and Best Buy associate vouched for its quality and durability, so as long as the drive continues to peform for at least a few years, I'll be satisfied. I do have two other WD drives, both a larger tower and an old passport that I've had for years and they continue to work very well as extra and duplicate storage and PC backups.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Love it, just a couple issues

    Posted
    dmeltzer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great product, makes for a lot more space for when I want to purchase and download new games, apps, movies or music. This configures easily with Xbox One, with a single click of the controller, it programs it just for your Xbox, never seen it so easy. HOWEVER, there is one downside to this whole thing and that's an issue with converting files from my internal HDD to this external. I transfer my files to the external but you are UNABLE TO DELETE the files stored on the internal HDD. So, you're stuck with two sets of files and of course, that makes no sense. Additionally, if a file is installed on your internal HDD (say a Call of Duty game) that requires an update too large in size for the remaining capacity of your internal drive, you will be unable to download the game to the external drive as for some unknown reason, the console has a hard time detecting there is available storage externally that the data can be stored. So, why not transfer the game from internal to external? You can't.. unless you want two files of the same game. It's a really poor setup. WD gave me the runaround and so, I would really only recommend this product if you're willing to put up with a slight headache. I got this bad boy for 50% off on a deal ran by Best Buy so bring me the Ibuprofen, I'll be alright.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    so far, so good

    Posted
    jonn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    best buy wants an immediate review and i suppose getting data onto the drive has been what one would expect. the real test is in how the drive performs over time - especially as there become more overwrites and limited free space. all of my wd drives have been internal drives and they have all held up pretty well. this is my first 2TB external and it is not quite a speedy as my external seagates but they are 1TB drives so i imagine that to be the major factor. but that is by no means a complaint, just a comparison that may be more apples to oranges than winesaps to granny smiths. at any rate, though i did so because of a requirement to end this post, i honestly could no more recommend than dissuade a purchase at this point. it's storing music files (hd wav & flac) and i have no complaints about playback performance even when playlists are culled from various albums that i assume to be scattered all over the drive. a better test might be to run films or video games but that is not why i bought the unit. if i lose a treasured album, then i'll be back with one heck of a review! otherwise, it's fine for my needs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Now seems to be working but somewhat concerned

    Posted
    Bestbuyme
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After having a "My Passport" that I wanted to back up two laptops I bought 2 Easystore drives. I have problems with moving the My Passport from each computer. Hard to tell which computer if any was being backed up. The way the files are stored it is hard to name the files per computer because the date seems to be a different date. Anyway, by buying 2 Easystore that would be a separate storage per each computer, I hoped to not have the concern of what backup for what computer. That now seems to by file but I still don't care for the name of the file on each backup. So I rename each backup and hope I have the right file. It was not as easy to set up as they make you believe. Also, another problem I have is with the Easystore plugged in my phone back up will not work. I have to up plug the Eaststore to get the computer to see my phone when plugged in. So I think all now is well but will file out when I really need the back up. That is why I changed backup drive companies because with another company with I needed the back up the backup drive was bad.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Intuitive, efficient back up

    Posted
    filloria
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been kicking myself for not getting a backup drive for years. But then I had a big scare with my laptop. It crashed and I thought it was toast. Well, we revived it and I decided, okay, I really really need to back up my files. The price point was perfect on this drive. I've never used a back up drive before and I'm generally hands off with technology. This little drive was extremely easy to install and set up for a regular back up program. Much to my surprise the process didn't take hours, the whole thing was up and running and backed up my laptop in about a half an hour. I'm sure the time will vary depending on how many files you have, but for me this was an invaluable experience. I now have peace of mind that if something happens to my laptop, all of my hard work is saved to this tiny little device. I can't believe how small, but mighty this thing is. I absolutely will buy another as soon as I run out of space on this one.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Check WD website problems!

    Posted
    JustUs2FL

    Check Western digital website for "hard disk not recognized". Over a thousand people, many with brand new drives. I purchased 2ea 2TB usb external. PC only recognized sometimes & lost some files. TV & Blu-ray wouldn't recognize. Seagate out of the box NTFS recognized. I also did quick re format on WD to exfat to no avail. Did hard exfat re format (14hrs! USB2) Also to no avail. Looked on WD site, no help & over a thousand people same & similar problem. I returned one un opened & the open box. Purchased $5 more per drive (on sale) 2ea Seagate. Plug & play by tv, Blu-ray & pc NTFS pre formatted out of the box. In hind site, I also had 2ea 1TB WD internal drives that both died after about 2yrs of average use (2009 to 2011) of 1 to 3hrs, 3to 5 times a week. Spend a couple bucks more get a good drive.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    External portable HD

    Posted
    Dawgswhat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First of all let me say I only gave this 4 stars because the price point was a bit higher than I would have hoped for 2tb of storage considering a the right time I could get a 4tb for the same or cheaper. That’s more on me, but our computer has been acting a little finicky lately so I wanted to make sure everything (especially my wife’s stuff) was backed up or else she may hurt me. Either way, the ease of use of this thing couldn’t be better. It is like putting a thumb drive in and just storing to it. Great product and love how small it is. I leave it tucked in a small storage bin next to our computer and no one knows it’s there. For ease of use and what it does I’d give it more stars, but I only dropped it a star because of what I personally HAD to pay in orde to save my own life.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product all around!!

    Posted
    hunderw4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This hard drive is an amazing product all around!! With it's plug-n-play capabilities I was able to easily sync the hard drive to Windows 10 on my laptop. The WD software gave me the ability to schedule a weekly system backup that hides when in operation and doesn't affect the speed of my computer at all. Not that it's intentional, but I tend to go through a lot of electronics so durability is something that I value when looking for a new product. So far this drive has managed to withstand 3-4'+ drops without so much as an error message. I also really enjoy the quick disconnect feature that you can enable on the device. I've accidentally disconnected it on multiple times, but it just goes right back to work when reattached. I would HIGHLY recommend this hard drive to anyone looking to keep their digital data backed up & secure, but especially to those who are looking for data portability.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not Great for Inexperienced

    Posted
    J5280
    • My Best Buy® Elite MemberElite Member

    Instructions on use and setup in box - not true. User manual is on hard drive which must be activated before one can access instructions. Next one must register the purchase with WD (Western Digital), which requires navigating a maze of product selections with pull down tabs to properly select correct item. Again, definitely NOT user friendly! After working through set up / install ran a first backup that failed. Hint - ensure that no files being backed up have same file name. After second try at back up, I scheduled an automatic backup on a week day and time of my choice. Automatic backup failed! One must call technical support to change software settings from manual to automatic. Now I hope time will prove that this external hard drive was worth the effort.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Another Impressive WD Harddrive

    Posted
    Boony

    After reading many reviews, I purchased this HDD to expand the storage capacity of my PS4. I had not even heard of the WD Easystore model but I decided to get one based on the sale price. I already own two (2) 1TB Western Digital Passport drives that I use to back up my PC and laptop and both have served me well for over a year. After connecting the Easystore, I moved my few games and Spotify music from the PS4’s HDD. I was kind of concerned about how the games would respond and behave on this particular WD model during play. Well, I can honestly say that this little HDD appears to be just fine. I notice that it is quiet, games show no sign of lag during play, and I don’t notice any difference in load times. Of course I can’t say much about the reliability; but I trust that it will be just fine for my purposes, just like my Passport drives.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Troubled Installation and Configuration

    Posted
    Falke52
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After installing the 4TB version on my HP Envy PC running Windows 10, I had high expectations for installing and configuring this drive on my wife's HP Pavilion dv6 notebook; also running Windows 10. Alas, those expectations were not achieved. While the Devices application finds the drive and reports it is operating correctly, Windows Explorer does not. Furthermore, Windows 10 Backup configuration does not find the drive; keeping me from setting-up backups of the PC to this drive. NOTE: This drive was purchased because the PC's previous external and backup drive from Seagate does not support Windows 10. The Pavilion was originally acquired with Windows 7 installed. Seagate has fallen from grace in my opinion with their not upgrading the device to support Windows 10 and they MAY have interfered with Windows 10;'s drive environment and be the source of my problems with this new drive.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent portable drive

    Posted
    c00lkatz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love this drive! Plenty fast for external storage (~100-110 MB/s), tons of space for backups, 1 cable hookup, no power adapter necessary, whisper quiet, super small. Glad I picked it over the desktop variant! Did not use the bundled software as I prefer other methods for data management, but even though it’s not listed, this drive DOES work with the WD edition of Acronis True Image, which is easy to use and works great. Best part is all you need is this drive to be plugged in for it to work (you don’t have to do anything with the drive itself - I cloned between 2 non-WD drives no problem - just needed this drive plugged in), and with its great portability, it’s an easy task, unlike the larger desktop drives. Bought a 2TB version for my brother-in-law for his PS4, and it worked great there as well. Get it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid, portable device

    Posted
    VisualFX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have bought a few of these now and they are very handy. The size allows me to store the majority of our pictures and movies on it and use on any machine. Western Digital has been a leader in storage for quite some time and these things hold up very well. The only complaint I really have (and this pertains to every one that I have, roughly 15), they never want to eject well from a Windows Operating System. I usually get the "Unable to eject" error that a lot of others do. To circumvent this issue, it would be nice if Western Digital would release a utility of its own to allow for a fast and easy eject without any issues. Otherwise, you can't really go wrong! Be sure to buy a storage case too to store it when carrying it around or storing it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect expansion for my hard drive

    Posted
    PrintDoctor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was maxing out my 1TB MacBook Pro but don't need to get a new laptop, since this one is working great. (Besides, I don't know if a SSD internal is made for this in a larger size yet.) Adding the compact Easy Store WD 2tb USB external was perfect. Sure, I have to take it to & from work with the laptop, but it's so small, it's easy to do. Flawless performance so far, and I cleared a ton of space on my primary drive. loads fast, migrates files transparently. Biggest item on the external is the iTunes folder (260 gb to date), and it's smooth as ever. Left photos on the primary lest I ever have an issue with the external. My experience is that Photos behave better left on the default drive and location. Very happy. All is backed up with Time Machine hourly at each of the two locations I work most (3 TB each place - should bump that up soon), so there is a redundancy to be safe.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use data storage

    Posted
    Woelfe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this storage drive to help with backups of data on my computer at home. It works very well out of the box for Windows, although I am mostly a Linux user. There are no directions or support provided for a Linux environment, although the drive works well. Only a couple of minor issues I had (connecting to Linux pc) were that it is a bit dodgy about running on USB 3.0. Had some issues safely disconnecting (unmounting) the drive. Works perfect with USB 2.0 though. If using a Linux system, you may need to reconfigure the file system from NFTS to either EXT4 or a mix, depending on what you are using the drive for. Over the years I have developed more trust in using Western Digital drives than for other brands. They usually end up being more reliable than others.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good but

    Posted
    Novice

    So I just received this and installed it with my MAC. I managed to reformat it so it will be compatible with my MAC, but I was not sure I'd be able to figure it out. I won't say it was terrible hard, but it wasn't as easy as just plugging it in and hitting "backup." You have to be able to navigate through a few websites in the help link to find directions to reformat it for MAC. A little more complicated than I would have liked. I'm not super computer savvy, so having to do things like this makes me nervous. Didn't like that, but I can't give a bad review just because I'm not savvy. I just think the description for the product should warn people like me that reformatting it may take 15 minutes and require you to go through a few different links to find the directions.

    I would recommend this to a friend