Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11987 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,986 reviews
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the PS5 and at a great price can’t beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Great for PlayStation 4 games on PS5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Storing PlayStation 4 games on PS5. Very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a compact, light weight hard drive. Very easy to set up and use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size and fast for it's size. easy to use for back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive worked as expected. Fast to do a backup of my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game storage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to buy a 2TB external hard drive and with the help of Best Buy agent actually found the same brand 5TB for little more money. I thought it was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son to expand his Xbox one storage. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A boat load of storage at a low price. Satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Good Value for Portability and Data Storage

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity and Portability. Stores a ton of data and is bus powered so I don't need to carry a separate power supply with me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    WD Easy Store 5TB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra space so went shopping for a hard drive. After researching this one seemed my best option and im glad i purchased it. I mainly use it to store photos from my photography hobbie and it does great and is fast enough for my liking plus i don't have to worry about running out of room anytime soon!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    GREAT FOR PHOTO, VIDEO and DOCUMENT STORAGE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Good to Store Photos, Videos, and other Documents. It is Great for the photographer/video person or great for those who are digging into family history. you can Store info and carry with you where ever you Go. to share with Family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great external hdd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space and perfect external for my ps4 runs and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Got in a good deal. Easy to use. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    I like this portable drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this portable drive. It is very compact and easy to store.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great for Xbox One

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with Xbox One, quick way to add a lot of storage!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works Great when it works.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on a Deal Of The Day and picked up curbside. Got it home and transferred two video files and when I went to confirm it, the Hard Drive could no longer be found. I rebooted the computer, tried another laptop but nothing. I returned same day and received excellent customer service in exchanging it for a new one. I was in and out in 10 minutes. The second drive has worked perfectly for 2 days now. I give 4 stars for quality-control issues, but the drive is great when you get a good one, and Best Buy customer service made it all right.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Perfect external drive for my use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have limited physical desk space, but need additional disk storage and this drive fits the bill. It packs almost 5Tb in it's small footprint. It's fairly fast due to USB 3.0 and doesn't require a separate power plug. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great capacity, buy on sale

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased before. Great deal when on sale. I do hear a mechanical clicking. May consider switching to external Ssd drivers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    A Handy Portable Storage Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easystore is a handy, dependable, portable storage device. I have a few of these and use them primarily for rotating backups on laptops and long term, offsite storage of images/digital pictures. None of these devices has ever failed. The easystore is plug an play and has easy to use backup software if you wish to regularly schedule backups of any of your data. When traveling, if I plan to do any image editing in off hours I will load the work onto an easystore and pack it in my laptop bag. Best buy frequently offers various Western Digital easystore devices at excellent sale prices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Good for xbox1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with my day 1 edition Xbox one. Just plugged it into a usb port and followed the directions on the Xbox. Very easy. I like this model because it doesn't require a power plug. It's small and provides enough space for my gaming needs.

    I would recommend this to a friend
Sponsored