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Customer reviews

Rating 4.7 out of 5 stars with 11987 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 11,986 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    WD - easystore 5TB External USB 3.0 Portable Hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter & Smaller Than Ever Before. Very handy for travellers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Stylish and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast and efficient backup for my 16” Mac Book pro. It is also small and sleek, which make it convenient for travel. Good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Does the job, Good for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, Good for storage easy to use and has WD features

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great external portable hard drive for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of WD - Easystore 5T External Hard Drive. It's very easy to save many of my files to this drive instead of the hard drive on my computer. I also have a 4T version which was used to save the data from my old computer so it could be loaded onto the new one. Very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    PS4 external

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for my PS4 external runs flawless highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, reliable, great price, definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Price and Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to use. I have purchased WD products before and this was another wise choice. I am consolidating flashdives and smaller portable hard drives and this is the perfect size and perfect amount of storage to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty quick and lots of storage. Just plug it in and go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use external hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super easy external hard drive to use. We store pictures, music, and videos/movies on here that we don't want clogging up space on our cloud account.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Portable drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little larger than some but what great capacity!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent External USB 3.0 Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek squad was very helpful in sharing this excellent external USB portable hard drive with me. When I purchased my new computer, my old hard drive was not large enough to use for the back up, and this new one was perfect. Not only did they do the complete back up there is extra space for the future

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Huge storage, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My already-huge 3TB portable hard drive was starting to act strange, not opening and such. I took it in to the Geeks, who said it was four years old and this happens, I should replace it. I found this 5 TB drive on a half-price sale five minutes later. Everything loaded onto it quickly and I am much relieved. Another good experience with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use, very compact, top quality device.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    This one or Seagate expansion drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD is ok, but beware of some of these "secure" external drives! Some of them use hardware encryption, performed by a small circuit board inside the case along with the hard drive. If the contents are encrypted and that board fails you are in for a headache. I usually get the Seagate expansion drives. No fancy software, no built in password protections, etc just plug it in and use it. I think the passport is one I wouldn't recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    A warehouse of storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to store your files for easy access. The 5TB allows storage of uncompressed video files for editing and rendering the final version for exporting to waiting clients.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to install in my PS4 since the internal hard drive was filled to the max. Plugged it in. Formatted the drive with the PS4. Then set as primary. Moved all my games over. I don’t see a change in performance or load times. Actually seems faster than the internal stock had by a little. Been using for a month now with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use tons of storage and easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had external drives before but the price for the capacity makes it far and away the best so far. As usual with drive capacities; HD and Ext HD eg., the final usable space is somewhat less than advertised. But the only drawback is that the 5TB turns out to be 4.5 TB. Worked it for almost a week now and it has performed flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Lots of storage for a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size, huge storage, and works without any setup.

    I would recommend this to a friend
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