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Customer reviews

Rating 4.7 out of 5 stars with 11987 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 11,986 reviews
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Amazing product and price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price: Excellent! good storage value for the price Delivery: pick up at curbside, super easy and quick, associate was friendly Product: sturdy, fast, huge storage, plug and play, can't go wrong with WD, I don't think I could find 5TG from WD with this price anywhere else (must be a Best Buy exclusive)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Easy To Use Storage! A+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in IT and I'm always downloading items (songs, etc). My previous external hard drive was full and I wanted something small, easy to use, and full of storage space. This fit the bill! I have a MacBook so I did have to format the hard drive first but it was a piece of cake. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Perfect for PS4 Storage Expansion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many PS4 users whenever I got a new game I would have to delete an old one. I bought this hard drive so that I could expand my storage from 500GB to 2.5TB and that problem has gone away! THE SETUP The set up was SUPER simple. I plugged in the hard drive with the included cable and my Playstation instantly recognized it. It walked me through the steps to format it and within 5 minutes I was ready to go. USAGE Again, this was very simple. I started reinstalling some of my old games and the Playstation knew to put them onto the expanded memory as the system's memory was full. It is easy to move the files around between the PS4 and hard drive if need be. PLAYING GAMES OFF THE DRIVE I can tell no noticeable difference when playing the games from the hard drive. There are no noticeable glitches or slowdown in play. All the games work perfectly. I would definitely recommend this hard drive! Especially for anyone looking to expand their PS4's storage. It's simple to set up and works like a charm! If I encounter any issues I will update my review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Western Digital hard disk has almost 5 TB storage space and is pretty neat. Great for backups and heavy files that you don't want to store online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Drive from Bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my storage drive I purchased from Best buy. Easy to install. Lots of storage capacity. Price is great. I highly recommend this drive from bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    WD Easystore 5TB External USB 3.0 Portable Hard Dr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Easystore 5TB External USB 3.0 Portable Hard Drive in black is a highly recommended storage solution. With its ample space, fast transfers, and solid durability, it is perfect for backing up your PC storage files [1]. The physical build of the hard drive is sturdy and well-constructed [3]. Its portable design allows for easy transportation, making it convenient for on-the-go use. Additionally, the drive can be labeled and organized to keep your digital files in order [3]. Overall, the WD Easystore 5TB External USB 3.0 Portable Hard Drive is a reliable and efficient choice for your storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Photo and video storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and easy to use. I have so many videos and photos of trips and family that I want to preserve. Now I can rest assure they will be safe. I purchase one that can supply the storage I need now and in the future. The sales associates at Best Buy explained the difference between each one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews of long term storage decay on SSD devices I decided to buy this product. It's smaller than I thought so no issues with placement and it's hard to tell if it's spinning even when touching it. No issues at all with getting it up and running. Glad I chose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Fast and so far Reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive for additional back up space and Best Buy had the best price. As an impulse buy I am very pleased with the speed and reliability of this drive thus far. It doesn't take up much space, is quiet and was effortless to set up. I look forward to filling it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Good value, good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage at a very good price. Works right out of the box and is easy to use. Large backup space for my Photoshop files.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage capacity

    Rated 5 out of 5 stars

    5TB hard drive w/small footprint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup hard drive for my two MacBookPros. It has a smaller footprint than my older external hard drive. I bought at a good price, and when it was a “Deal of the Day” a few days later, I called Best Buy, and they credited my credit card to match the lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great product , great hard drives for my consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for my Xbox series s,x and one. I have the east store hard drive on all my Xbox consoles and it does a great job with no issues or problems accessing content and my games stored on the hard drives. It just works great as soon as I format the drive for my Xbox systems . I’ve used these drives for my consoles for a couple of years for my Xbox one and now on my Xbox series s as well as recently Xbox series x . I highly recommend anyone to purchase one of these drives and you won’t be disappointed. No matter what size of dive you choose it works great. My Xbox one has a 2tb and my Xbox series s as well as x systems have the 5tb drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    5TB External USB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Easystore 5TB drive is a solid choice for anyone needing lots of portable storage. It’s fast, thanks to USB 3.2, and works great for backups, media libraries, or file transfers. Compact, sleek, and plug-and-play — no complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Still Going Strong 2 Years Later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item over 2 years ago, and it is still going strong. I've had no issues with it and would buy it again if I ever need another external hard drive that is easily portable. WD makes long-lasting products, and I've owned and/or still own numerous products they make.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Little Power Horses!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these power horses! They are amazing, and work well with my Mac computer. The storage workings are easy. I use them to store pictures, music, work files, and they are great when working with Time Machine, the backup system for the Mac. Super!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Works Great for Apple Time Machine Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Plugged it into my Macbook, reformatted for Time Machine backup and then it started backing up. No problems. I’ve used WD external drives before and they have always been reliable. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great portable drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had good luck with WD drives and this has proven to be no exception. Setup fine, and have been using2 months now with no issues. Bus powered, small and portable, this is a great buy. (a better buy when you can catch a sale price). Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Great business tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity. Good value. Always need a better capacity storage drive for all my extra files. This has massive storage for all the photos that my company uses. Also travels easy on the road in my briefcase so I can back up when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    WD Easystore easy to use and store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and best of all you can see what you have actually saved to this external drive, not in code, but literally as you see it on your desktop or laptop. Does not automatically download. However, one just selects documents, or photos and copy them (not move them) from your C drive to this external. I highly recommend it! So compact easy to store in any fireproof file/safe. Just set up a reminder for yourself to copy on an interval that works for you. Copying them will give you an option to only add new or changed files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Best Simple HDD for content

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this sort of product, when it works, does not need 50 characters! I can see WD paired with Best Buy to deliver what a conventional hdd is needed for: plug in storage, that is it. When you do not want encryption, software (you get some but I don't need it), fancy cases or lights this is what you should get. Careful about moving or dropping it of course, I recommend you do not use this while traveling, I've had bad experiences in the past with hdds in backpacks, moving from the home office to work or customers' offices, etc. All you should care for is quality and $/storage regarding this type of product. It is my personal recommendation: expect all hdds to fail someday and be ready! I obviously cannot know when I buy a HDD if it will outlast the previous one (1st portable hdd that I bought is still good, cannot say the same for others that I bought later!)

    I would recommend this to a friend
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