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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11987 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 11,986 reviews
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good, cheap storage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to go wrong at twenty bucks per terabyte. My only complaint with this drive is its default sleep mode mode. It spins down almost immediately so if you are frequently accessing files, there is a very annoying lag before anything happens. Fortunately you can download 'WD Drive Utilities for Windows' and turn this feature off. Access should then be much more responsive. Personally, I would like to see this option turned off by default.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! I have one on every computer, it keeps them fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Quality drive, questionable software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the first unit and plugged it into my newer computer running windows 10. I noticed the drive light always remained lit and when I would try to shut down my computer the drive would not let it until I unplugged it. I waited one hour one time to see what would happen and it still did not shut down. Then when I started to copy files I found it to be very slow. Eventually it locked up my computer and I could not access it after that. I returned this drive and got another and when I plugged it in I noticed the same thing, slow file transfer and the drive light remaining on. I took this drive and did a complete format. It took a long time but the drive has been running great ever since. I recommend a complete format to get rid of any preinstall software and the drive should work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good amount of storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this for my Wii U. However, the console would not recognize it so I used it as a backup drive for my computer instead. It works well, and I don't notice any lag in opening files. I like the fact that there is so much storage on this little thing

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Portable and better priced drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a larger storage drive for my home media server. This worked out very well. I own hitachi , WD and sea gate earlier. Segate kept plying after 3 years so I have to switch and go for WD 5 TB. Got this in offer and liked it so far

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 4 out of 5 stars

    Lots of space for games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a great price and fast delivery great for extra storage on PlayStation or Xbox consoles

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good storage drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add storage space to my pc. It works very well for that purpose. I get a consistent 116 mb/sec transfer speed which is pretty good in my opinion. For the price getting 5 tb of space at a decent transfer rate is a steal in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good Basic Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic no frills mechanical drive. It is specially packaged for Best Buy, but some specs are similar to other WD drives. The case is not as nice as other drives and a bit larger overall. Just started using, so not sure how durable the drive is compared to others. The price point for the amount of storage makes it attractive, but not sure if I would trust is as a primary backup bouncing around in a backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    A must have for gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage for any gamer I would definitely recommend it since your console will fill up pretty quickly with a few games and updates I already have a 4tb for my xbox one x so I decided to get a 5tb for my ps4 and if I get a new console I can use it on it

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for adding extra storage. USB 3.0 for fast connection. Works with Mac, Windows, and Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills 5TB USB external HDD. Plenty of storage for backups, videos, etc. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best option for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up! Bought for movies and tv shows for upcoming deployment and could not be happier with the product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great storage device. It does exactly what it should. I’d get the case next time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    external usb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked easy to use--saved space. very good price..rated very good

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good value for a lot of storage space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly as expected and I have no complaints. I'm glad to have found a 5TB drive at that price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Available Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran out of space on my PS4 so I needed tonget an external drive. Great price at $113.99 but hours earlier the previous day, the same drive was $87.99. They would not match the price but itbwas still a great deal. I'm ticked they don't offer military discounts!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Drive for when on the Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive, connects and transfers files a good speeds. I like how well it connects and is easy to use on my smart tvs to watch my home movies and look at pictures. It's also good for on the Go with how small it is

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and play, no problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been plug and play so far. No formatting needed, didn't need to install their software either. Transferred my games from my old computer onto this when my new pc came in. Had it for a month and a half now, so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very small and it can even be used with a smart tv. Super big plenty of room for videos and pictures. Really pleased with this item. Sale price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Backup is always needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB for a great price! I usually need an external hard drive once a year and December is a great month to remember to buy one, plus the sales are a great in December. Always need a backup for important files and pictures that would be missed if gone.

    I would recommend this to a friend
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