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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 11966 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 11,965 reviews
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Works Great for Apple Time Machine Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Plugged it into my Macbook, reformatted for Time Machine backup and then it started backing up. No problems. I’ve used WD external drives before and they have always been reliable. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Little Power Horses!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these power horses! They are amazing, and work well with my Mac computer. The storage workings are easy. I use them to store pictures, music, work files, and they are great when working with Time Machine, the backup system for the Mac. Super!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Working 100% so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought WD because they have a good reputation for reliability and my last WD Black HDD has been working well for a year. The Easystore has rubber on the bottom that stops it from making any noise or moving around on your desk once the drive gets up to speed. The true size of the drive is 4.5 TB, and if you keep the packaging, you'll have a molded plastic case to keep it in on your way to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Great business tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity. Good value. Always need a better capacity storage drive for all my extra files. This has massive storage for all the photos that my company uses. Also travels easy on the road in my briefcase so I can back up when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great portable drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had good luck with WD drives and this has proven to be no exception. Setup fine, and have been using2 months now with no issues. Bus powered, small and portable, this is a great buy. (a better buy when you can catch a sale price). Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Best Simple HDD for content

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this sort of product, when it works, does not need 50 characters! I can see WD paired with Best Buy to deliver what a conventional hdd is needed for: plug in storage, that is it. When you do not want encryption, software (you get some but I don't need it), fancy cases or lights this is what you should get. Careful about moving or dropping it of course, I recommend you do not use this while traveling, I've had bad experiences in the past with hdds in backpacks, moving from the home office to work or customers' offices, etc. All you should care for is quality and $/storage regarding this type of product. It is my personal recommendation: expect all hdds to fail someday and be ready! I obviously cannot know when I buy a HDD if it will outlast the previous one (1st portable hdd that I bought is still good, cannot say the same for others that I bought later!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Optimal Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up... Western Digital is a great brand and stand by their products.. compact design.. easily hooked right up to my PS4 with no issues and now have 6 TB of storage for all my games.. I will never by a game on CD again it’s all digital for me!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Very convenient and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size, lots of memory storage, powered by usb wire itself, and no additional adapter needed. This is a plug-in and play unit. I like it more, especially when it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    5TB for this price is Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB for $100 was a great deal! I bought this to store all my 4k videos from my GoPro. Installation and formatting on my iMac took minutes and the small size meant that I could easily keep it out of sight and take it with me any time I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent drive with at a very reasonable price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a user and fan of Western Digital USB drives for a number of years. I've used the 4 TB model of this compact drive for a number of years and so, when faced with the uncertainties of Microsoft's OneDrive, I needed more file space that I controlled totally. This new 5TB model fit the bill and my budget. Very reasonably priced at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Hard drive backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to backup old laptop before I transitioned to new laptop. More than enough capacity to handle everything and I can bring in old files as needed to new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    LOVE THIS 5 TB FOR THE PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is very easy to use. It holds more than I could ever need it to, and I love that. It’s very compact and light, which is nice. This is my second one purchased, as I gave one as a gift. I would recommend this product to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Great external Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space to work with, good price for the amount of storage. Simple to use, plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Small size, easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact, easy to use and lots of space. Great for backing up pictures, files, videos, etc. Comes with USB cord and is powered through the USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Storage for Photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about my 5th or 6th WD portable hard drive that I have purchased from Best Buy. I use them to back up my photos to them. I have had a few laptops in the past that crashed and I have lost my pictures, so now I make sure to back up my computer and phone pictures to an external hard drive ( I actually save them to multiple hard drives in case one of them fails!). These hard drives give me piece of mind that I am not going to lose all of my precious memories!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Affordable and holds all my photos and videos with space to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    A good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy recommended this for my PS4. Very easy to setup. Plenty of space for everything my kids download! And you can't beat the price. If you need more storage and don't want to spend a small fortune, you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    WD hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these size and the capacity of the external hard drive. Well worth the price also. I’m using this with Mac air computer and greatly enhances the capacity of my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 4 out of 5 stars

    Good for what it’s purpose is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large 5TB External hard drive with USB 3.0 Works well for what I needed to do. Had to consolidate files from a bunch of smaller drives. External and internal, did exactly what it’s supposed to do. Also price was right for under 100.00. Just hoping it’ll last and not breakdown on me. Best bang for buck if you get on sale. Rating quality high for now, as long as it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    A Basic Drive... That's a Good Thing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic drive -- nothing glitzy and nothing speedy -- but is perfect if you are like me and just want a large drive for saving video and data backups. I liked it enough I bought a second one after I got this one. I appreciate that it is bus powered, which means your computer will give it all the power it needs. Its compact size is perfect so that I can carry it with me to transport large video editing projects between my home and office; its mammoth capacity means I can use it for video storage _and_ also Time Machine backups on my Mac (I reformatted it to APFS). I just recommended this drive to a friend who asked for my opinion on a good drive and then thought I'd take my recommendation and share it here, too.

    I would recommend this to a friend