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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11987 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 11,986 reviews
  • Pros mentioned:
    Price, Size, Storage capacity

    Rated 5 out of 5 stars

    Good value for the money ample storage, great pric

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money ample storage, great price, The drive is small and compact. Read and write time is also good. Very quiet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, though it leads to a mycloud app that cannot be used with this device? Storage works nicely and transfer speed is comparable to an internal drive, which is nice to see in an external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Very Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently using this drive in my Apple Mini as a TimeMachine backup. I have more then enough room for backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It has lots of storage. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Drive. Good Prices.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light, worked properly. I am satisfied. My only issue is that it appears to use SMR technology which gives me slower writes than I would prefer to see. However, as far as I can tell, no one makes a CMR drive of this size and form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product but needs more security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works fast and seamless. Best part is that you dont need to install a drive or anything. Works like usb. The only issue is that there is no data protection/pwd protected. So, if anyone gets hold of the drive all data is visible. At least the security is not very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    WD 5GB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to back up all my videos and puctures

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    nice extra storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy for alot of reasons. As a photographer, I use it to store all my photos as a back up. These are indispensible alot of use out of them.It's an excellent product, wait til it goes on sale though.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable 5TB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a similar EasyStore 5TB and constantly connected it to my Windows machine for years. It is running well. I bought another one on BestBuy's BF. Excellent and reliable product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly and works well as my Steam game storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easystore 5TB External USB 3.0 Portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easystore 5TB External USB 3.0 Portable is excellent. Easy to setup and backup files! Exceptionally fast backing up files! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the amount of storage. I would recommend getting this if you need more memory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software that comes with this drive is inadequate. The premium software requires a paid subscription.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello AmyP, We are sorry for inconvenience caused to you. We kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue in detail. Our support team will reach out to you as soon as possible. WDConnections

  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive holds plenty and is fast. I like the carrying case too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Important Memories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently was able to obtain old family pictures of many family members who are no longer here. So easy to scan and download to the portable hard drive so that memories can live on for other family members.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable and good price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice form factor, good data transfer rates. I've bought multiple WD external drives over the years, and have always been happy with performance and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great hdd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hdd, works perfectly every time great for photos. Files, backups hold everything you need

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Using this as a mirror to store work files and have not experienced any problems. Speed is okay and the size is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    BaCk bACk BaCK iT Up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For bulk data storage and backing up files, this is just about the only external hard drive you'll need. She's not as fast as them SSDs but she'll get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easystore, Not So Easy Recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works and came packaged well, but has several flaws inherently - the lack of a SATA connection means data recovery is far more cumbersome and costly if the drive fails, and WD drives are notorious for the 'click of death'. Nonetheless, the lower cost is attractive, and I hope this drive doesn't meet the fate my older drive did.

    I would recommend this to a friend
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