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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11987 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 11,986 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Good capacity, reliable for portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. I use the WD - Easystore 5tb drive as part of my inventory of external/portable drives to backup systems and data. I already have 1tb, 2tb, and 4tb drives. They have all worked as designed and are very portable and do not require external power supply (a requirement of mine). I do not keep the drives connected except when needed so I do not have experience with long term active use. Good speed and with the above limitation the 1tb, 2tb, and 4tb drives have been reliable. I expect same with the 5tb although I have had limited (days) experience thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage capacity

    Rated 5 out of 5 stars

    Large, lightweight backup drive fror PCs or Macs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large backup storage space for multiple PCs/Macs. Small, lightweight, fast enough for backups. Fair price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, reliable brand and easy to use. No set up needed. Works instantly and reliably. Wonderful to have this extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage capacity

    Rated 5 out of 5 stars

    My Favorite Backup Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use backup device. No muss or fuss of separate power cord. Huge capacity, decent performance, low price... pretty good combination.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed to transfer HUGE amount of pictures, videos & documents from my desktop computer...to free up space. Its small & easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage capacity

    Rated 5 out of 5 stars

    Great little backup unit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to back up my photos from Dropbox. It's hard to believe how a tiny box the size of a hockey puck could hold so much data and work so well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    A must have for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and a great value for the price. Works perfectly with PS4 as external storage and allows me to download my entire collection of digital games.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Easystore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up great to my Surface. I have a couple of these as I use for photography and they fill up fast. I feel like my photos are safe and easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, works like a charm. Whole lotta storage in a small package, no mess, no clutter. Got mine while they're on sale so the value is on-point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Fast, reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast, I bought this as an upgrade from my old 1TB, not only this is more storage, this is faster, lighter and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Protable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's large and is reliable and is very portable to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage capacity

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic so far. Thin, light and high capacity at an affordable price. No complains here. Wish I got 2 when they were on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Extra photo storage among other documents etc.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, easy to use and is compact. We always need more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a hard drive that's portable. It has the capacity I wanted. It is so far doing what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing since it is small where you can carry it anywhere. It has a lot of storage capacity. The price was amazing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sleek, lightweight, easy to carry, quiet, USB 3.0. Very fast and very easy to use. It's going to take me a long time to fill this up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with performance. Love the size. Works fast. Excellent portability. Easy to use. There is also a case available that fits this perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage capacity

    Rated 5 out of 5 stars

    Good storage option to have for your pics!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Amazing amount of storage. If you're a casual photographer, this will last a long time. Fast transfer and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, works well, and stores a lot of stuff! 5TB of storage for this price cannot be beaten.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A lot of Storage for $100

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and built to last. I have bought Seagate before and they both broke. Western Digital is the best.

    I would recommend this to a friend
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