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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11987 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 11,986 reviews
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Nice for the Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another external drive that was dropped and went into eternal tick..I like these for price and storage, but in the future I would recommend solid state at an additional cost

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    affordable external hard drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug and use portable hard drive. Easy to use and lots of space for games, movies, or whatever else you want to back up. I have several of these to backup pictures, movies, documents, and for games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase as far as external hard drives. It is light, compact, and easily portable for anywhere you need to go. I would highly recommend this device to all my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good portable drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use worked great, cheap price. Defintiely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    A lot of storage at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable storage that is easy to set up and use. Great to have so much extra space to declutter internal storage as well as archive important files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great and Easy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has given me unlimited storage and easy to use. The setup takes a little time but after that it’s simple to add files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Needed space!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed space now i have it! Just for all my video and pictures that i need to process. Affordable and very well built.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive, especially it is a true plug and play. It worked immediately when I first plugged it into my laptop. Furthermore it is very fast. Compared to other sellers this is the cheapest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to use and well made. Recommend highly for all storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great big portable hard drive!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big portable hard drive. Got it for a great price and plan to use it to safeguard offline items. Have had great success with WD Easystore drives over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy it works better then my old one with less space and more expensive.im happy to say I'm satisfied with this purchase i would buy it again and its a wonderful buy at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Small physical size, large capacity, reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many of WD's portable drives and none of them have failed me over the years. I expect nothing less from this drive. I have several hundred hours of home video, and it all fits on this one drive - amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to back up years of photos and this I just what I needed it’s simple to use all you have to do is reformat it to mac once you do that is pretty much drag and place love to design small compact durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and am happy to have much more room for backing up photos and other documents. Easy to use once Western Digital cleared up a small glitch with the back up plan. Now it's working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe premature since I don’t know how long it will last, but it seems fine so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for the storage. Easy to use and completely met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product reliable protection of my data

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    The online service is not longer available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD cloude support has ended, so Online back up services is not longer available, so the software included is totally worthless, despite that the devices works perfectly fine and worths the value paid.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Nice small drive with large capacity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice drive. Easy to use. Large storage that I like. Holds everything from my 3 other drives. Hope to not need more space for quite a while. I really like the small size of the unit itself.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This little drive hold stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little drive holds stuff and it’s small. Just don’t forget to ‘eject’ it when you disconnect it from your Mac. We will see in the years ahead how it holds up.

    I would recommend this to a friend
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