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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11987 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 11,986 reviews
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Compact External Harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a large capacity but compact in size external harddrive. Works as expected. Only issue with it is that it doesn’t use USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Reliable and portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for backing up photos. it's reliable and hasn't crashed on me yet. It's in a convenient size so it's very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    WD - Easystore 5TB USB Portable - Backup so Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Backup for the price. Very Easy to use, great to store photos, music and videos without using up your internal hard drive space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Ext Hard Drive & My Best Buy Total Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a terrific bargain for this well, respected brand! I really love the portability. I used it to transfer precious pictures from a failing drive, and the best part was that the transferring was done by the Geek Squad through My Best Buy Total membership. I highly recommend this external drive as well as having the membership!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    It’s easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and resonable price. while the automatic backup solution reduces the risk of data loss.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    External hard dRive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use plenty of storage and small enough to take with you on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used this brand before and its a good quality item. I was looking for more space for sons gaming and works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Whopper @ 5TB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a whopper @ 5TB. Great for laptop backups and carrying your movie collection when you travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Easy to use, small profile. Plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product! Highlight Recommend it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It's light and the slim design fits easily in my laptop bag. I have a Mac and had to reconfigure it, which was an easy process thanks to the step-by-step instructions found on the WD website: https://support-en.wd.com/app/answers/detail/a_id/20821. It comes with a USB connector, and I had to buy the USBC cables for my daughters' laptops, as I purchased one for them as well. I am currently using it to back up my laptop every week, and I love the fact I can access my files on my Mac or my husband's PC.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Does what it needs to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I plugged this into my PS5 and am usin it to store my PS4 games. Wont let me store the PS5 games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good drive for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage drive for a great price. Tons of space and decent speeds for a usb drive. Uses usb 3 so that's a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western digital

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only brand we buy! Best Buy no longer gives points if you don’t use their credit card. I’ll be buying from other places from now on due to this final straw with this company and things that have happened.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Unlike Seagate I have not have any issues with WD.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large amount of storage for the price. I haven't had any issues with this brand so I will continue to buy them whenever they're on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Drive for home back up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team member assisted. Gave good directions and recommended this one. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good drive for expansion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replac ement fora 1TB drive. Good price and a good brand- very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great for storing videos.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and great value for the price. Great for storing streaming videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable external hard drive for documents, photos backup. Its small and portable and does not need external power source.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD EasyShare Nice Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to backupy files, pictures,and music from my laptop while I performed a refresh on the laptop. Easy to install and the performance was fine. Reviewed several models models and decided on the WD was on sale. Also, have used other WD hard drives in the past with no issues. Once done with the refresh, the laptop easily once again recognized the drive and was able to restore all my files. Easy set up and quiet operation. Planning on using to the WD EasyShare run several VM from it and store utilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Mobile harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very compact and easy to useI would highly recommend anybody is looking for a dependable hard drive with lots of space

    I would recommend this to a friend
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