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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11987 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 11,986 reviews
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Very Reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these on sale and love the size of them and how reliable they have been

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this for backup storage. It's a great upgrade from my older, slower hard drive. Great price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. We used this to move games onto it from our PS4 and it works great. Great price on black Friday as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Big data box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for pulling our saved data from our computer. Space is immense and will be available for years to come

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Tons of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons tons of storage easy to ise and add to pc and swap out docs. Great value for the amount of space for all 3 pc’s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is sleek and easy to use. Small and lightweight. Doesn’t take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    EasyStore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. This is a compact, easy to use drive. It has worked great. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    WD Easystore 5TB External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast to Set up. Easy to use. Small Footprint. No external power supply required.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Portable HD review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and very easy to use. I use this as a backup disk and it works great. Really good price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Game Storage Galore!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for an external hard drive for my Xbox. Recommended for anyone in the market. Allowing you to store your games while not eating up all of the storage space on your Xbox. With this size storage I can store all of my games and still more room available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Easy Fix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Plenty of memory. My old computer is dying a slow death. Had to move many files/ photos. Etc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Buy Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, no software to install, super fast transfers , all at an unbelievable price very happy with this project

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Good Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great - have a few of these & never have had any issues. If you catch them on sale - great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great USB Drive, but needed to remove current USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value and was easy to install ONLY after I unplugged my other WD Easystore 4TB usb. This new drive was not recognized by my Windows 10 PC until I removed the current one. Simple solution, but was not apparent till after numerous attempts trying all other fixes on reddit, Youtube, etc.... Lack of included troubleshooting instructions is a negative and I sent back a previous purchase because of this, but bought a second drive thinking the first on was defective...

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had extremely good luck with these WD portable drives, using them constantly to take work back and forth to home and office. I've had a few fail, but usually I was able to salvage them. In general, nice size storage, reliable. I wish the connection cable and connection to the drive were a bit beefier, as that is a weak spot, but careful handling will save you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    external storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of storage and very simple to use. Was perfect for backing up several older laptops

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Much Needed and East to Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked so easy i bought another when they went on sale again. Very easy to backup those important photos and docs.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Large, Good and not expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD generally has very good HDD discs. With a storage of 5TB, this is an excellent choice for its low price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good modem, without the brand features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a plug and go hard drive, this is a great product. It’s very user friendly and easy to add to. I’ve never once had any connectivity issues. However I will say that WD really screwed themselves by showing options for their features they offer in entirety from the desktop app. THIS HARD DRIVE DOES NOT HAVE ANY OF THE OFFERED FEATURES! The cloud service, the security features, and a bunch of other services to the point where the device is not readily found like the others on their platform. I was disappointed to not have those features more then I was about the quality of the hard drive. Not sure if anyone else would consider this a deal breaker but had I known I would of gone with another device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to back things up from my PC. This device allows me to do this weekly and has a huge amount of space.

    I would recommend this to a friend
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