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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 11965 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the Easystore 5TB External Hard Drive's large storage capacity and ease of use. Many appreciate its reliability, reasonable price, and convenient size. Some customers have reported issues with the software, noise, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 11,964 reviews
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Works great to back up media

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable storage that is plug and play on a PC. I have had for a few months and no issues. I use it to backup my photos and videos to clear up space on my computer. If you can catch it on sale as the deal of the day, it is a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Simple Effective Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5tb storage from WD does the job well with my Mac Mini from 2015. Simply plugs in, you format it, which isn't any where near as scary as it sounds, and you're ready to go with your storage. Had to get this storage solution because an old external drive failed. That said, any external storage solution can fail at any time for seemingly no reason at all. In my case, it was also another WD drive from around 2016, but I've also owned a few other drives from WD with better success in the past, each varying in size. This one works great, and the matte black looks clean and minimal on my table.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Cheap but quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Reliable - so easy to use! Very cheap compared to other brands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easystore 5TB Portable Hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer problems made me discover WD - Easystore 5TB External USB 3.0 Portable Hard Drive - Black. I used this external drive for my photos and files backup. It's a perfect buy and easy to use. No issues and good as an addition to my other 10 TB external WD Easystore too. So far I don't regret this purchase and easystore is a good brand. This is quiet, lighter and a smaller version to the 10 TB. My other old WD is big, I am not able to travel with it, and has a lot of wires. I have always had to look for an extra power source but not for WD - Easystore 5TB External USB 3.0 Portable Hard Drive - Black. This is just the right size to slip into a pocket or bag. Easystore 5TB External USB 3.0 Portable Hard Drive - Black is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Great value and pricing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and value for a 5T external hard drive. Easy to use and get started with no need to read instructions. Works well with both Mac and PC. Compact and fits easily on your work desk. Quiet and runs smoothly with no interruption.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage capacity

    Rated 5 out of 5 stars

    Great option to Travel with to expand disk space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this drive is perfect for travelling. I loaded it up with all the trips I have taken for the last 10 years to have it with me when we do travel to expand my data on my small laptop and also bring up pictures of past trips for the last 10 years when someone asks 'What was your Ultimate Africa trip like'. I have a ton of pictures of all the camps and animals we saw and all the things we did. It also includes movies my wife takes. Still have lots of room on the drive 2+TB's to work with for another 6-8 years worth of pictures. This services as my backup to the sd cards that go through my camera and also pictures from my phone that I take every night while on a trip. Really like the size and the price for this great device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Western Digital 5tb portable drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and portable. It has approximately 4.87 tb, well within reason. It’s fast, it’s easy to carry though I highly recommend getting a carrying case. Cord length is enough to place it near your pc or game cousel, yes it’s usable in an xbox x or a ps4/5. Writing sped depends on your system, mine its very quick, if you need it longer, get a longer cable. It doesn’t come with is own power supply, it uses a usb 3.0 slot, its compatible with Windows 10/11 and MAC current versions, I didn’t have to reformat for my MacBook, it runs excellent. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Easy safe and secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB provides a great deal of storage, or a great repository for working on large files such as intermediate video production. Convenient for travel. Best to write and read, not necessarily to modify. Solid state has a limited number of R/W before failure. Great as a backup for your computers, but you will still have to reinstall software if your computer crashes. Don't lose those irreplaceable photos!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    If you use a computer, this is a must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage device is much quicker to access than thumb drives and holds hundreds of files more than a collection of thumb drives that I have owned for years! Compact and easy to store in my gig bag. I find it to be a very reliable device with accurate search features when I am trying to find a specific file. It also allows me to save terabytes of valuable storage space on my computer. I recommend this particular device to anyone that uses a personal computer!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage capacity

    Rated 5 out of 5 stars

    How is this thing's price so low? It's a mystery!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a bigger hard drive for backups since my 2 TB one was almost full and I wanted to have more space for future data items. I have another external HD with a full size 3.5 drive inside that requires an external power supply, but I wanted something I could store and then pull out and use easily. I was shocked that on sale the Easystore 5TB costs under $100 even though it's small (2.5 drive internal) and USB-powered. The speed is fine; about what I'm used to for USB 3.0 physical magnetic drives. Maybe you can find cheaper drives with less storage, but per TB you really can't find a better deal than this as of 2021. It's been several months since I bought it, and so far I haven't had any problems. I use it for backups though, not daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    With discount is the best option

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity for the size. It is portable, and for many months it has not caused me any problems. Take advantage of a good discount and this product will surely be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    WD - Easystore Portable Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these, different capacity sizes. I use this one to store files that I've removed from my computer. It's easy to use, compact. So far it's been excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    WD 5 TB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD 5TB external hard drive is an exceptional storage solution. With its massive capacity, it’s perfect for backing up files, storing media, or handling large projects. The transfer speeds are fast and reliable, making it easy to manage large files without delays. The compact and sturdy design is a big plus—it’s lightweight and portable, yet feels durable enough to withstand daily use. Setting it up is straightforward, with plug-and-play functionality that works seamlessly on both Windows and Mac systems. Overall, the WD 5TB hard drive offers great performance, ample space, and excellent value for its price. Highly recommended for anyone needing reliable external storage!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Michael - Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is awesome and more than I needed but will serve me for a long time. The best part was the help I received from Michael in The Geek Squad and the advice and knowledge he provided for what I needed to have done. Exceptional employee!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Best and Most Relieable Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without these handy, easy to store 5TB External USB drives. I keep a copy of all data as well as System backups on these. When I make changes to my computer hardware -- I NEVER lose anything. Also, when moving large amounts of data (such as videos, pictures, audo files, including Corel Paintier files from one computer to the other --so I have two identical working computers --- these are much faster and reliable than anything else I've found.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is so easy to use and has helped me free up space from my laptop so I can continue using it. It has a huge capacity and I like the fact that it’s compact.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A YES! from a very clumsy person

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past 5+ years, WD Easystore has developed into a brand I trust, and in particular, their portable external USB 3.0 drives. <3 I do seem to have, perhaps, hopelessly damaged one, I think it's my very first one: it is 4TB, After dropping it for the 5th or 6th (or 12th? 18th?) time--also, this damaging time, it was onto a quite hard surface--it would spin, but not read. but idk. I need to take it to a shop and see if the data can be recovered. If the data can be recovered after I stupidly kept plugging it in when it wouldn't read, all the more praise to WD. Even if the data is lost, am clumsy, and it had taken many falls before. Just never one on an uncarpeted, uncushioned, hard surface. My confidence is such I did not hesitate purchasing a 5TB WD easystore to shift the data to, if it can be recovered, and nevermind that, I'd already bought another 5TB WD easystore when the 4TB was half full. And I think I have one waiting in the wings for whenever. This just popped up for me to review it, so idk if it's the one I bought to shift my data to after the damage, or if it's the one that's currently attached to my laptop, or the one I still have sitting in its box, from when I saw it was on sale for $90 again, so why not have an extra 5TB just hanging around? I'm a pure fan of these WD easystore 5TB external portables. I've now taken measures to prevent untoward outcomes when I'm clumsy, since the one may be lost, but it took 3 years of clumsiness before I had to pay the reaper, which may sound like a short period of time--but I can be right clumsy. They are beautifully wee, and I haven't noticed any issue playing games I keep on the externals exclusively, so the games can be played on different computers in different places with the same data. Mind, am no playing intensely competitive FPS games with others online, like, but Witcher III, GalCivIII, Outer Wilds, KSP... provided the computer has the CPU to drive it, I can play all these from the external with zero issues. Likewise I keep all my video and music on the externals, and have never had any problem accessing those, but those really don't require much work from a drive. I mean, I'd expect that should go fine from any old 2.0 flash thumb drive. or even a legacy USB thumbdrive. Let me be clear: I am NOT advocating dropping these external portable hard drives. It should be avoided at all costs. It's the fact that whether it's luck or genuinely solid construction, for me, these things have proven capable of taking a bit of a beating, and since I *am* clumsy, I can be won over by what seems to be resilience in dire straits. Eventually, they do have their limits, but considering complaints I typically see by other consumers of other externals, touch wood, these things are the dug's baws :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Small but packs a big punch with tons of storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely light and useful. Holds a lot of data and is very compact. Can't complain about load times and no issues with compatibility. Easy and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and quality for what it is. Easy to use basically plug and play. Good price for the amount of storage it comes with!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus the problems getting it mounted to MacOS (which was user error and not the device), this is an excellent external drive. Can't beat the price for 5TB. Buy once and have so much space or keep paying for cloud storage forever... I choose to buy once! It will take me forever to fill this. And I've never had a WD external fail on me - this is not my first one...

    I would recommend this to a friend