Customer Ratings & Reviews

I usually only use g-tech but tried this one because it is so much cheaper.

Your customer service was fantastic. The guys at the Mansfield MA store were friendly, helpful and very understanding. Kudos to them!! Unfortunately, I can't say the same about the product I bought. I bought a Western Digital External Drive (MyBook) as a backup. After it ran for a few days, it wouldn't back up. After long time on phone with Apple and then multiple times on chat with WD. I learned that WD drives need to be plugged into the wall not a power strip (the configuration of my desk prevents that) and can't go through a USB hub. Not necessary, but was a convenience. IOW, WD cuts cost by running at the ragged edge. WD said that unless I could do those two things they couldn't deal with the problem. Consequently, I had to return the purchase and would have bought a disk from a different manufacturer, but the store didn't have anything else in stock. So I went to Costco and bought a Seagate drive that works fine. I would expand the vendors the stores stock and consider warning other customers of the limitations of WD drives.

Connecting and installing the drive is very easy and it worked right away. The WD backup software isn't as easy to use as Windows File History, but it does work OK.

This works great. We hooked it up to my sons gaming computer. After we downloaded the software all the games he gets automatically get saved to this. Workes perfect!

purchased this WD - My Book 4TB External USB 3.0 Hard Drive to increase storage capacity for video activities. unit was simple to hook up and access in file explorer.

4tb at decent price with included software. I liked the old software better as it gave you more control but it works for auto backup.

I bought this for my new Xbox One X, to provide space for my rapidly expanding collection of games and apps. Installation was simple - pure plug and play. I had to have the console format the drive for its system, but it took just seconds to do. I have been using WD external drives for over 20 years now, and not once experienced a problem. I recommend this drive to anyone wishing to expand the drive capacity of their Xbox One X (or S).

I've been waiting for a larger harddrive to come avaiable that wouldn't cost an arm and a leg and here it is. It does work great and has't ever gave me any issues.

Great drive, easy to set up. This is the fourth WD drive I have in my system. Love them all, always work, never had any issues. Fast file transfer between the USB 3.0 models.

Needed an external drive with lots of room. This WD-My Book was the best selection. Easy to install and get to work.

Great back up disk and very easy to use, Great value, but size with a/c plug in was a little bulky for my application. If room was not an issue, hands down great back up disk.

This is an excellent hard drive with great capacity and ease of use. Additionally, storage capacity is just what we needed for our business and home office.

Excellent quality and quantity for the price. (On sale). I have several of these and find them perfect for my storage needs.

This Storage unit was easy to set up and works great with Windows 10 pro, and has adequate space! Highly recomended!

Easy to attach to computer and use right away. Works fast and reliably. Have used Western Digital drives before and never had a problem.

I was using a WD My Passport (4T) to put all my pictures on and also to back up my C: drive. I needed another drive to back up my pictures on that drive so I got the My Book (also 4T capacity) to back up my pictures. They both use the same software so compatibility was not an issue. I check on the progress every day and they are both working perfectly. The USB-3 was a good compromise to having a much faster SSD, but the price on those, for now, is a bit steep. The USB-3 is much faster than the older USB-2.

Very easy to install and format. Fits my needs as nurse educator for storage. It holds lots of videos and PowerPoint presentations

works well for backing up files. No major issues with it so far.

This was very easy to set up and utilize as an everyday backup.

Picked this up for external storage and back up. Easy to set up works great, good price.