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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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Rating by feature

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,618 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 2 drives - great reliability and just work !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very best hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD is as easy to use as all of their products

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A great way to back up all of your important data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, great speed (3.0 USB), and was a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just plug in and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was easy and fast, able to transfer files in no time

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good for the Budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my large DSLR files. Good large space, but it keeps going to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Storage Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quite easy to use. Just plug and play...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best drive for adding extra space for your console

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    meed the space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like how fast it was and goes on ez install and works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money.It give me rest of mind .Its easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good external backup solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been relying on WD drives for over 20 years now, and this one is great, fast data transfer, easy to plug in and use. For all you techies out there, this drive when disassembled will connect to a SATA port just fine, so if the enclosure ever gets damaged or shorted out you can crack it open and still use the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This is a excellent hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good! great! great capacity. gracious WD! Gracious!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Running smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install and related updates took a couple of tries before the device was consistently recognized on Windows 7. Once I got it running, I found it a bit clumsy to test whether files were being backed up without recovering all which I didn't want to do. I wish WD would make it easy to review a backups contents like other software does. But most importantly, the daily backups are now running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this to back up my sytem. Very easy set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a nice chunk of money for this drive, and it will not start up. Hoping that Best Buy can fix or replace it tomorrow when I take it back to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The hard drive was easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive was super easy to set up and partition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOOOOOOOOOOOOOOO SLOW. But you do get what you pay for and the only transfer is via USB. I should have known. Other than that the hard drive ain't too shabby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i Needed more space, for the price it work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Ton of Space for very little cash!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has a large amount of storage and is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Reliable Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hard drives keep improving through out the years and are still the most reliable hard drives in my opinion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The unit died (lost format) 40 days after 1st use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit died after only 4days of use. Best Buy was very good about replacement. So far the unit is operating to spec.

    No, I would not recommend this to a friend
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