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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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Rating by feature

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,618 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Nice drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital drives are the most reliable drives on the market. I've tried others and was sadly disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was a great bargain, lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hard Drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my first WD hard drive after hearing great things about their products and satisfaction from other users. I am pleased with the responsiveness this HD offers, as well as, the protection capabilities since I am using this to backup and store many personal photos and other media that are irreplaceable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because yet another external hard drive has become corrupt. I will let you know if this one has the same problem in 1-2 years like all my others.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    got this as backup for home pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 nd my book. First one filed up after about 7 years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use; plug and play!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use and install. good value for the $

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my my xbox one and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great external hard drive brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this external hard drive is great for storing back up data and just for storing extra data like photos, videos, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replace an old drive which was getting to small same vendor and i expect it to work as good at the old one

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with it and it seems to do its job well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works right out the box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This harddrive worked pretty much immediately after I plugged it in. The only thing was that is doesn't natively work with windows backup and the other back up service from we isn't that great. It might be because I'm on an older windows 7 machine, but still a bit annoying. General storage purposes though this drive is great and backs up my 1tb hard drive a few times over.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    decent hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good drice to hold everything i want to store and without carrying extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4TB hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome deal. I'm using this to store all of my pictures and movies. So far so good. I hooked it up to my router and it's working as a wireless hard drive. I can automatically download my pictures to it from my phone which makes my life so much easier. Overall I love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great and reliable so far for my MAC. No problems to note,..even when not ejecting properly!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good deal for storage device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to store digital copies of my movie collection. Works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't really care for software but drive is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was priced very low when I got it at Best Buy. It works fine. My only problem was with the WD software. I just wanted a drive to drag and drop files to. In the setup they want you to install the backup software, which I don't really want. You can still use it without installing the software. That is what I do. Read and writes are quick. I have had no problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to back up my massive iTunes music library and it works great. It is faster than I thought it would be and I have had absolutely no issues with it. In the past I have had issues with Seagate drives so I thought I would try Western Digital this time and I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    A great computer suppliment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job of storing vital computer information which can be transferred to other devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    working external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be realistic, Doing a review on a type of device that's primarily used for overflow storage, by the majority of its purchasers, is ridiculous. Generally consumers in this category, of low tech home storage, are going to pick the external HD that has the best GB to Dollar ratio. The drive works and hasn't failed. First usage after a system boot-up takes a minute to initialize before use, which can be annoying. The interface wire is USB on one end, and mini and micro inputs on the other end, for the back of the HD, which is odd. No power switch on the HD for strictly backup users who don't want to waste cycles on their items life.

    I would recommend this to a friend
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