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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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Rating by feature

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,618 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage for my Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more space for my Xbox One games this did the trick. Now I have room for more digital games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a bunch of these in the past, ungrading for larger capacity. I did have an issue where my router (netgear) didn't see the drive and netgear told me it wasn't compatible, however I formatted the drive using windows 8 drive utilities, gave it a drive letter and now I have 3tb of network storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 3 out of 5 stars

    Lots of size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and big enough to store my entire Desk Top Computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as advertised after a little coaxing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've run into this with other drives. I plug the drive into the USB port, the connection tone sounds, and all indications are that the system sees it, but it doesn't assign a drive letter. Once I used a drive management program to manually give the drive a letter, it performed fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed as a back up for my desktop computer. It's small and doesn't take up a lot of space on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using GUI Format I made this 4TB Hard drive work with my PS3. I use it for my movie collection and needed to upgrade from the 2TB I was using that kept stopping while in the middle of watching shows.This hard drive seems to be very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working well since i purchased it, but I have one gripe. The backup software it comes with doesn't give you an option to do a exact copy as a backup. It condenses it into it's own files. That could be a problem if you have a complete system failure, or if you want to access files that you've saved. I use it to backup photos and video, so i'd like to just copy the folders exactly, but no go with this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use in my Xbox One and it worked flawlessly. Plugged it in and formatted instantly and seems to have improved my load times also. From now on I will only purchase digital and quit waiting in line to get new releases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Book 4TB Ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell but basic performance is okay. Will know after an additional period of time if storage and speed will meet standard needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD 4TB External HD was an actual life save. I have several critical work and personal files on my computer that I needed to back up. This external/portable hard drive did the trick and is working like a charm. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Western Digital external hard drive. All of them are still in use and function very well. I have 1TB, 3TB and now the largest at 4TB. Hopefully they will all continue to work well and provide me with the space I need for pictures, music, family and dance videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it on sale good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but a good drive so far. Compact,good connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was very easy to set up and use with the Windows backup programs.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    A good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good hard drive for the price. A bit slow spinning up, but nice performance otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external drive to augment the SSD in my laptop. This one fit the bill perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, easy instalation, could be more cheaper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works better than most other external units.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for external unit but someone's going to eventually come up with a USB connector that doesn't eventually wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Archiving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently needed to archive some data and instead of using one or 2 drives I went ahead and purchased this to keep all of my data. Quick and easy to set up. No issues using Windows 10 and Surface Pro 4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up is a plus for me since I'm not so tech savvy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Not sure about it's longevity.

    I would recommend this to a friend
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