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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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Rating by feature

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,618 reviews
  • Rated 5 out of 5 stars

    Great backup drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this drive as an attached backup device for a WD NAS connected to the USB port. Backups are quick and easy to setup. This was a less expensive solution than a dual drive NAS and it has worked great since I didn't need true RAID performance.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great harddrive for files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is perfect for files and music. I'am very pleasedwith this harddrive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Trusted product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust this brand as I am a previous owner of a 2TB.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stable for back up storage of files. No problems at all. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Xbox One, just plug it in and format it and you're ready to go

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    large storage for great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large capacity for a good value. It backup program is basic but good for basic backups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up your data!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd hard drive to protect my lifetime of photo's, music and documents. Keep one at home, one in your work bag and then one somewhere else and swap them out every couple months to make sure you always have the latest information protected.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Very Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massive external storage. Painless to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Main HD failing this saved my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and as fast as can be expected for USB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use the My Book all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Book 4TB External USB 3.0 Hard Drive is very good. I back up computer info to format hard drives and them reinstall the info back on the computer. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 1 out of 5 stars

    WD Will not Stay Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD is very good when it is working - But it will not stay connected (Electronically) with the computer - The light is on (on the front) but it just disappears from the list of hard drives available for the computer. I also have a Seagate hard drive connected to the computer and it always shows as being available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    It does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for extra storage. So far, so good. Acceptable waking up lapse.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    excellent storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra storage space for my PC. This is an excellent storage option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and transfer documents to. Great product overall.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    So far so good for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good external drive have had it for about a month no problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have is you have to remove the WD software if you are using it on a Mac. It is not needed, even if using it for a TimeMachine backup drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    It worked well for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this product because i needed more room for my xbox 1 and ps4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    simple hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    out of the box easy to set up plus back up software that is great! Drive works fine and no issues. thank you

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good product. Plenty of additional storage space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price. Product expands the storage capacity of my gaming system

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Cool way to back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dumped all my music, pictures and videos here. So much space left!

    I would recommend this to a friend
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