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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,618 reviews
  • Rated 2 out of 5 stars

    Impulse purchase I regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an impulse because I needed a remote drive for video editing and my preferred drive was not available. The DIT placed all the files on the drive and when I went to edit the drive was locked. No beneficial help from WD support. The DIT could not unlock it either. Only solution was to reformat and loose everything and had to replace all the file over again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Solid hard drive for storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not the fastest drive this 4tb hard drive is great for storage/backups.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the drive overall, but getting the drive to work with my system has been difficult. Due to BIOS configurations, I can't leave the drive plugged in all the time. Every time I reboot or power down I have to disconnect the drive when I power up or it hangs. Apparently it's a common problem. I've tried changing legacy settings on the BIOS, and USB booting, but neither help. On other systems it may not be a problem. When it works the drive is fast and easy to use. Also for the price I feel like the included backup software should have been free, and not required an additional license purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great Desktop hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Desktop hard drive. Reliably haven't had any problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good unit for both pc and mac user. no manual provided - loss of a star

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    4TB hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system, easy to transfer files, would be better with wifi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great with Xbox for extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recognized the minute it was connected to Xbox. Only issue constantly on, can't turn off when not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this ext. drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Seagate a couple of years ago to use with my Mac and had nothing but interference with it and always made my computer freeze up constantly. This Western Digital works great with my Mac and it was a good price for a 4TB. I LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Xbox One Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an extra HD for the Xbox One, thus far, i have not had any issues. The drive stays connected and powers on when the Xbox does. Everything has worked exactly like i expected, files have saved with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.Very nice, Seem adaqute for my intended use, Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, USB3 but still slow as I'm using it on an older laptop. It plays well with other drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had no problems with this item. It was purchased to download our recorded shows when DISH Network had to change our hopper and joeys. It was great that we didn't lose all the recorded shows when that change happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically set and forget. Always working and available in the background. I actually bought to store and play my downloaded UltraViolet movie collection. HDX movies play just fine from the device. The PC backups are a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and configure. Was pretty much plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    fast and secure storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use. Fast retrieval of stored information

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good External Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable external storage for backup or primary data drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The drive is solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive seems to be solid, the only issue I have is that the outside case felt fairly brittle or breakable if dropped from only a few inches. An External HDD (vs. Portable ie. without a separate power cord) is going to be heavier, but the case adds significant weight to the point of not protecting the drive but becoming a possible hazard if it were to fall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Have never had any issue with these disks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 7 of these disks. Have never had any issues. They are reasonably quiet. I wish they didn't have to have the external DC power supply, but most disks of this type have that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than others I tried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the "MyCloud" totally useless across a network way to slow read/write, since it going thru their server I connected this one to a new netgear router much better and I get all the access I want and it is something I may secure!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use for all backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play easy setup. Great for disk image and file backup.

    I would recommend this to a friend
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