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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,618 reviews
  • Rated 4 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my windows laptop highly recommend if your looking to purchase and great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice drive, fast, my only problem is it falls asleep too soon, but, I am getting used to it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't get started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and cannot set it up. Device cannot be recognized from my tablets or macs. Returning...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Not a speed demon just tons of space. Like most USB 3 drives, it's fast READ and slow WRITE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I used with my new iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work ok, but is no enough fast for the purpose I bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran into a situation where I accumulated way to many videos. This is a great back up unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better performing USB 3 external enclosures I have encountered in a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    increased my downloading speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but old modem had on off switch. But I was told it is better that it stays on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there should be an on off button added , other than that it's a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband likes it. I like it. It's only been a short while, but it's working so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super products. I'm very satisfied with purchase. I would recommend to all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed and started using immediately and no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job it was bought for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK. does what it was intended for.................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive as a backup drive for my main computer, works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works OK as a backup drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the drive as a media server, which is not what it was designed for. I've had issues with files being lost or moved, directories disappearing, etc. It seems to be related to an issue with the file allocation table that formatting doesn't remediate..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to store pictures and videos off phone. Works well for that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My book / my cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to back up all my pics, videos etc on & wanted to be able to access anywhere. I purchased this drive & ended up trading it in for the my cloud version. I love the my cloud & am glad I returned this one & spent the extra money on the other one (and got more storage for not much more)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    doesn't work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't load right away and couldn't get it to work on one of my newer computers

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well was a slightly slower then i anticipated but all in all a good drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best things i have purchased from best buy... its ok

    I would recommend this to a friend
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