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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,618 reviews
  • Rated 1 out of 5 stars

    Did not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would work on all my computers. When i got it home and opened it no directions and what i did understand about this product it was mostly in french.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the amount of space you get for the price is great, but due to the way the manufacturer calculates space (using 1024 instead 1000) the disk actually shows less space than 4GB

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with Windows Server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a backup drive for a Windows Server. The drive wasn't easily recognized. Even after finally getting it set up, it would routinely disappear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't really work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected it to my desktop and nothing happened. Plus it has to be connected to electricity so is not as convenient as a portable one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Perfect for Xbox One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to increase my storage on my Xbox One, and it performs as advertised. Where I was 93% full with 3 more games to install, I'm now at 9% full with ALL of my games installed. Now, I can download almost at will without worrying about capacity issues. Setup was literally plug in and go. The Xbox takes it from there. Highly recommend!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot use for Windows Server 2008 backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I connect and run few backups on Windows Server 2008, I got blue screen on the DELL T110 server. I need buy a smaller hard drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get a MyCloud Instead for network sharing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a MyCloud if you are looking to add this to a network router to share information. The MyCloud unit works much better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable with light weight. If price is cheaper, I like this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid for Mac.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work for my Mac. I had to return it, I was devastated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Storage at a Great Price in My Book!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend WD My Book 4TB External USB 3.0 Hard Drive Black WDBFJK0040HBK-NESN to anyone seeking a large amount of external storage for a small amount of money. The last external hard drive I purchased was a 1TB drive for $499.99. This is FOUR TIMES LARGER and nearly one quarter of the price. It has been easy to configure and use just as Western Digital's drives have always been. Being a USB 3.0 has been a SPEED blessing compared to my older 2.0 drives. It is hard to go wrong with a quality product, vast amounts of storage, and such low prices. It's a good buy in my book!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maximum space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is quick set up plug in and get ready to go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, it wasn't what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work with the application I needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 4 out of 5 stars

    Easy to Use - Mega Storage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4TB -- what more can someone say? I'm not a huge Western Digital fan but this drive has been reliable, easy to use and has enough storage to keep a couple of my PCs backed up. There is software included (encryption, automated backup, etc), but I haven't used it. I'll be buying another one of these, especially when they're on sale for $119 again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Segate Personal Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst product I have ever bought in my life. Extremely confusing, unorganized, and unreliable. I just returned it to Best Buy and another customer returned his due to his Seagate Personal Cloud due to his completely failing on him and crashing. Your better off getting a large external hard drive. Much easier and convenient. Segate customer service representatives also have no idea what they are talking about. They were no help with this product and each time I was on the phone with them for hours and made no progress in getting it organized and running properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great for the Xbox One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for a external drive for the Xbox one. Easy out of the box use Xbox one formats it in seconds and then it's ready to use. Make sure to move your games over to it once installed once you pick it as ur primary storage device

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loses Data Real Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Day while I copying files to it. When I came back the drive looked a blank drive with no data

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few errors when accessing the drive, like it's "asleep" when I don't think it EVER should be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love My Book!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put off buying an external hard drive because I could not decide between the 4TB My Book or the My Cloud. I am so glad I bought the My Book. I ended up plugging it into my Apple Airport Extreme and am sharing it on my home network. It was so easy and awesome to have 4TB available for movies and PC backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Great w/the Xbox One!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reached critical mass for storage on my XB1, so I bought two of the 3TB one for each of my sons, and after seeing the great reviews out here, and my boys' praises I quickly bought the 4TB! Very easy to hook up, the XB1 recognized it right away with no problems, and I was able to give it a name, and make it my default drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard Drive Died Before 2 Years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the hard drive about one or two times a week. This drive died on me just after about a year and a half! i am not happy at all with tis brand and would recommend any other brand than Western Digital. This is the second drive to die in me.

    No, I would not recommend this to a friend
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