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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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Rating by feature

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,618 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Mac, instructions were easy to understand, works great

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    decent external hdd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the black Friday pricing. The supporting software could do better. There are two compatible backup software you could possibility use but only one of them is working.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of memory and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, enough memory for everything movies photos music etc and transfers really fast!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    WD My Book 4Tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to use as a movie server because of it's large capacity. I purchase the drive about a month ago. Brought it home and hooked it up to my windows 8 computer. When I tried to boot up my machine, the drive prevented it from initializing. I unplugged the drive and tried to boot up the computer again, it initialized with no problem. I plugged in the drive, now that the machine was running. The drive worked flawlessly, and I was able to store movies on it. Since I was not able to boot up my machine when the drive was connected I was upset, because the drive was plugged into the rear 3.0 Usb slot located on the rear of my desktop computer. This is a real problem because to start the computer again, I had to craw under my computer desk, and unplug it. I found this unacceptable, so I called customer service, and ask them why my computer would not boot up with the new drive attached. To make a long story short the technician said that the Usb cable is defective, and he would send me out a new one. I waited for the cable for about a week, when it came I plugged it into the computer, and tried booting it up. The technician was correct, the computer booted. Problem solved. I think that WD should test their cables before they ship them out, preventing this from happening,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great expansion drive for an Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to add a hard drive internally to an Xbox One, I read quite a few reviews on the best external USB 3.0 drive, and finally settled on the Western Digital 4TB My Book. Installation was seamless and all that was required was to hook it up, apply power and the Xbox formatted it. Now I have lots more space to store games and apps, access time is at least as quick as the native drive, and it looks good sitting next to the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, booted up fast, was smooth, quiet, simple plug and play and had fast transmission speed,

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for xbox one and it works perfectly now I don't have to delete my games Couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job great and has lots of space for all pictures we take of our kids. Simple to manage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love WD Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my Hard Drives are from WD. The failure rate are really low. The 4 Tb External Hard drive are primarily used for backup purposes. I would not buy any other hard drive. Back then i used to have Seagate hard drive but it keeps failing on me after several months. If anyone is looking to buy a hard drive, then i would really recommend everyone getting WD Hard drive. I'm thinking about getting another WD Green 4tb in a the next few days.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    My cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have attached this drive to my Wi-Fi router to serve as my cloud storage. It performs as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4TB external drive is very useful for me, I save digital image copies in there as my backup files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage capacity is good, warranty is good, what's not to like. I actually picked up a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug & use external drive. The USB-3 drives are fast, particularly those manufactured over the past year.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and tons of room. I gave my wife a collection of converted video from our son's youth.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Useful harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and useful. It was able to hold a lot of movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to use and provides another way to sore and keep safe photos of family and events.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offers plenty of storage for my files. While allowing easy access when I need to retrieve them.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a hard drive to use for backing up my audio and video files. This one does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact, fast, reliable external drive that does not overheat

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    lot's of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for Christmas. He uses it to store video games. More than enough space for him.

    I would recommend this to a friend
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