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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,618 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So far, great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a different drive that was driving me crazy by randomly dismounting itself from our iMac. We're using it as our time machine drive, and it's GREAT. Fast, quiet, and reliable -- hasn't dismounted once since we bought it. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Look no further for expandable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to use out of the box. I have a Mac, and I just followed a simple formatting guide I found online and I was good to go. The drive is fast and reliable. I did some research before buying and this one always came out on top. Very happy I chose it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add to my XBOX ONE storage. I have installed several games on it and the performance is awesome. I have a total of 4.5TB capacity including the existing XBOX HDD and it gives me full freedom to download all the free XBOX LIVE GOLD games

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup, Backup, Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this external HD to back up all the music, pix, and movies on my desktop AND my laptop. It's got plenty of room to save all the important stuff and it was on sale, killed multiple birds with one stone here. Definite bargain for peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a Samsung LED 40 inch Smart TV and it is a great buy. It has 1080p with 120 htz , excellent sound quality, easy to set up and looks great in my cabinet. The price was better than I found at several other stores. I am quite happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    I love the My Book!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use WD for all of my storage needs in my multiple businesses. There products work very well and the My Book is no exception, it does a great job at keeping all of my data order and safe!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small unit that holds a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is compact and can be placed anywhere since it doesn't take up a lot of space. It holds many different kinds of data and is perfect for anyone who needs extra storage space. If you run a business from home, this unit is perfect for you.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great capacity at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 WD MyBooks including this one. They vary in capacity and this is the largest. The first one failed for unknown reasons. It worked for about an hour and then went completely dead. I went through the entire troubleshooting process with WD and they recommended I return it to Best Buy. Best Buy allowed me to return it to exchange for a new one. The new one is working with no problems. It works better than the 2 Gb MyBook which never shuts off unless I physically remove the power plug. That is a pain. I have no complaints with this one and I like the 4Gb capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Quiet and working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Xbox One as an external hard drive. The Xbox One set it up for games in less than 5 seconds. Very easy and its running like a dream. I definitely suggest buying this for your Xbox One and ps4(when they finally allow external HDs)

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Usb

    Rated 5 out of 5 stars

    Perfect for game storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product to extend the memory of my Xbox one, works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    Very good for massive storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended by a friend to use this hard drive and it did what i wanted, i managed to store play all my Xbox games that I wouldn't be able to play because of the lack of space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Usb

    Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4TB of external USB 3 storage that is fast. Maybe best is that it also includes a copy of Acronis True Image (TI). TI is great backup software that I've been using since it was introduced about 10 years ago. Easy to set automated backups.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Reliability

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it around a month so far, and I have no complaints thus far. Paired it with my Xbox One, and am very pleased with the capacity and performance, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Usb

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is mostly the leader of the pack for hard drives, in my opinion, and this drive is no exception. Seems fast with USB 3 but I haven't actually tested it. Hopefully it'll be reliable. I got it on sale for $115, can't beat it for 4TB.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 4 out of 5 stars

    Solid back-up at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have a permanent storage space for thousands of music and photo files, and the price on this one couldn't be beat. Easy to set up, and (fingers crossed) has been working well since I bought it earlier this year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great External hard drive for XBOX One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to store all of my games for my XBOX one. I am no longer worried about running out of space for my games, and it will take MANY games to fill up. Transferring games to the hard drive is very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Using it for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a 500gb Xbox One and thought 500 was plentiful until I saw how much gb a video game took. Decided to purchase this 4tb and now I never have to worry about game storage. Very quiet and works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price for good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its plug and play. Very easy to use. Got this as a replacement for another brand external hard drive that decided to just up and quit the other day. Was very glad to find this at Best Buy at such a reasonable price for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great fast drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to use as a primary drive on my Mac server. very fast and reliable. I would recommend it for the money if you need large storage in a single drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Better than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than I expected. I recently started a photography business and was running out of space fast!. This External Hard Dive has far exceeded my expectations. Super fast and easy to use, Just plug and Play!

    I would recommend this to a friend
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