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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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Rating by feature

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,618 reviews
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent with pleanty of storage space. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    Large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a back up. So far I have not had trouble. I also store my go pro videos on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    just what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of space to back up pictures. easy to use. great replacement for previous hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spot on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using it for the X-box one and I couldn't be happier. Needs it's own power source but it handles all I need. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Good product, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price. The only issue was the lack of installation information for a Mac. It was a little difficult to go through the steps initially, but worth it in the end.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    A must have for your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It possesses plenty of storage capacity for thousands of files, and it transfers them pretty quick too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up. Ready to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main back-up for whole home network and home office server. Runs automatic back-up with ease. Simple and straightforward to set-up. Easy to retrieve and access. Perfect for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Hard Drive. Works as expected with no effort other than plug and play. The Backup software was a welcomed bonus. The Data transfer rates are more than acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is been working flawlessly. I plugged it into my computer and now it serves as my back up. It's a little big but since I'm not planning on carrying it that is fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage Space with Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up right out of the box. Great perk is the free Drop Box Storage (cloud) which provides a secure way to store and share photos (a private mode is available by invitation only) and data. Four star rating is due to limited Customer Support (30 days from first phone call).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple hard drive that works well for Mac and Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a simple, and fast hard drive that is compatible with a Mac and PC with a straight forward honest price then this drive is for you. Only issue is some times the hard drive isn't quickly recognized and it comes with a bulky power cord. Great buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this harddrive for my xbox one. Games seem like they load faster. Paid $90 for this on black friday. So far very happy gonna take a while to fill this drive up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got his on "Black Friday" and what a GREAT Deal!! It's EXACTLY what I was looking for. Easy to setup and easy to copy all my files. Great storage option and great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a solid hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first external hard drive and I'm pretty pleased with it, does what its supposed to do, have heavily used it for about 2 months and no problems yet, only thing i dislike is that its a tiny bit louder than id like but honesly not loud enough for me to be annoyed

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for just in case scenarios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of space that you get for the price is great. It is simple to get things running, my only thing i have noticed is that it does use alot of processing power when you choose to back everything up the second it changes. Even for my intel i7 tower slowed down with this beast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my Hard Drives crashed and I felt very fortunate to get an Email showing great values . This hard drive was not only what I was looking for, it was 60% off. Fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this long but so far so good. I like the automatic backup feature and the interphase software is mor user friendly than the backup that come with Windows10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Storage at a Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD drives always work well and are priced very competitively. This is my 5th of the 4TB externals and I use them for data, photo and video storage. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable HDD, as always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD makes great drives. I have 2 others I use daily for watching movies and got this one to back up all my media and personal files. The USB 3.0 interface is superfast too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Most reliable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several - this is most reliable. Plug and play. Stands up to minor bumps.

    I would recommend this to a friend
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