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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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Rating by feature

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,618 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great Personal Storage for photos & videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great price on a large drive. Needed something to store and backup my growing photo and video collection. This was very easy to setup for my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best external drive out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any problems with Western Digital products. I tried a competitors external hard drive and was not happy with the length of time it takes for the drive to boot up. Plus I never know if something is wrong with the drive. The external drives I buy from Western Digital are very good. I use this drive to store videos off the main server I have and can always put the videos back in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive to use with my Xbox One. It's been great and hasn't had any issues. Very quiet and seems to be able to take a couple bumps. My only complaint is the USB cord is small. When routing it though an entertainment center, the cord doesn't reach very far. Overall, I'm very happy with this device and would recommend it to other users, especially for the Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive and good price also. I use this product for my back up drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital makes good products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital makes good external hard drives. Its my third hard drives from them. Great product and great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great External Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Hook up, fast, and reliable. This is the second one I have purchased

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Does what I expected it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't looking for performance in this drive, just looking for reliable storage. So if you're gaming or doing video processing, this drive may or may not work for you. But it gets five stars from me because I had been backing up to it with NovaStor for several weeks when my internal hard drive died, and everything was right there when I did restores. That's good enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great quality storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was primarily bought for the XBox One. Works great and increased space on the main unit. It has a wall adapter, but for me, it is not an issue. 4 TB vs 2 TB without a plug was a difference of $20. My only issue is that the unit is permanently on. After turning off Xbox, you hear it powering down, but the white LED keeps blinking. Not a major issue. But it is a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 4 out of 5 stars

    great addition to my Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this added a much needed extra space for my 500Gb Xbox One.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Not Bad...It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for backups of several PC's...I have it connected to my router...The problem is that I can't see the backups directly from my PC...I have to go thru software on my router...I think next time I'll buy a hard drive that has a network port...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves it's purpose well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use with xbox one. Games actually load a little bit quicker vs the internal HD. Not a groundbreaking improvement in speed but enough to notice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worthwhile Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made to provide storage for an Xbox One. Set up was easy and effortless. So far, after a little more than a month, everything works great, no issues, no hassles. The Xbox gets fairly heavy usage and this has kept up without lags or any issues. The product was great for it's price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great storage capacity for pictures, videos and ba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome storage capability and easy to install.Unit is compact and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fast, affordable, works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drives, used with a good backup program, are an easy way to protect your valuable data from loss. Over the years I've bought a number of different external hard drives for use with PCs and Macs. While their job is simple (store files quickly and reliably) some exhibit odd quirks that cause problems. Not so with this WD hard drive; it works flawlessly. And the price is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've owned a WD My Book in the past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far GREAT Item & Sale Price! Should last a long time--as my 1st one did. Hopefully, WD is still making high quality products! Buy one for yourself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD consistency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital drive is sleek, has a descent transfer rate,. If you are looking to get a drive for mass storage for your movie collection, photos, and music, this ,may be the drive for you...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Very easy to use. Small so it doesn't use much space.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Have been buying WD drives and very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one month now and it is powered on 90% of the time/day. Works like a charm. No problems. Also have a similar one for over 3 years and still no probelms. Needless to say, I will be buying WD external drives exclusively. Not the cheapest on the market but the most reliable which is what matters!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Storage Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy use. Great deal for the money. 4TB is plenty of backup space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works greatly with my Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Xbox one, it just works greatly with Xbox One, and I feel it's a little faster than the internal hard drive inside Xbox One.

    I would recommend this to a friend
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