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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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Rating by feature

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,618 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my home server died I needed a place to migrate all of my files, and four of these drives working within a mirrored Windows 8 Storage Pool more than gives me the space I need. It also gives me the security that none of my data will be lost. These drives perform very well, and i've yet to have a Western Digital drive fail on me without warning. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of storage at a reasonable price; hooked up and worked with no problems or hassles;have been using 2-3 months no problems or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I update from 3TB to this 4TB, I migrated all files and the transfer time is very good I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, just what I needed. works great with the WD live box

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy plug in & go experience as I had this setup in less than 5 minutes. It plugs in through one of your USB ports on your PC or MAC & then has a seperate power cord. The only issue that I have is sometimes it takes a few seconds for the folder to open when I'm looking at media stored on the external hard drive. Most of the files that I'm accessing though are pretty decent size videos so maybe that's the reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great storage for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to expand the hard drive storage for xbox one and has been great for this use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't ask for more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was quick (reformatted for Mac), back-ups are faster than older Seagate, runs silently. Just works perfectly (after two months).

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    plenty of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usb 3.0, fast! good for backing up workstations and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Massive Drive, Not the fastest, but fastest enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in lieu of an internal drive to store HD movies. It's not as fast as come other drives, but it's quite and works well and is priced cheaper then internal drives. I have it working with an WD TV box which is nice. Before I had it connected to my PC. Can't beat it for the price and the best buy store matched the Amazon price which really helped out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    four tb of storage for a great price. Works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great as xbox one extra drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged the drive into the Xbox and it found it and was able to format etc with no problems. Works great and hasn't had a single issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great with my Samsung TV too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not compatible with WD's own media player. WD's Rep told me it's 4 Tera Byte drive is too large for there media player to recognize.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK to I got this for my mac desktop. Works great looks nice. Only thing is I had to reformat it to work with my mac. Thanks to a YouTube video it's was done in 5min or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was quick and easy to setup; I've had no issues and it seems to be working perfectly. Great price for a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    room and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used "My Book" external drives before and always had good luck with them and with the price coming down more all the time you just need to grab a big one and not worry about if you have space to back up your hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive, plenty of room, easy to set up and access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very awesome performance and good for gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD drive for a while and currently own 4 of these 4TB monsters. Everything has been working smoothly so far. Remember, they are hard drives, so always have a backup. Failure can happen even with a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup drive was exactly what I needed. It is compatible with PC and Mac. Also it was a great price for 4TB and Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Lots Of Reliable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a regular backup routine to image the hard drive on several computers. This is a really reliable external hard drive ( I have several of the WD units) This is a unit that I can trust and rely on. This way I'm confident that I won't loose photos or data that I need. WD has a great warranty and a history of being reliable.

    I would recommend this to a friend
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