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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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Rating by feature

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,618 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive as an external drive for my Xbox One. So far, it works great, and loads games up fast enough that most recreational gamers will be pleased. No lag during game play, and save times are quick. The amount of space is great for those who have a lot of digital games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still using it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years after I bought this hard drive, I am still using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really plug and play. Started it up, followed the onscreen instructions, and that was it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 4 out of 5 stars

    Great piece of hardware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to be a while before I run out of room for backing things up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my Xbox one I don't have to worry about running out of hard drive space any time soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Auto Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my home PC to backup my files, music, and pictures. Easy setup.You can set it up to do automatic backups. It also has software included to an image backup of your OS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product a lot. It allows me to access my music from my control 4 system. The only problem that exists is the ability to easily access music from the cloud. If you have a Comcast router/modem combination, you have to change some of the advance settings to recognize the modem due to Comcast's automatic closing of certain ports needed to access the WD cloud remotely. Other than that, once you figure out the settings, its good to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for storing Xbox One games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I migrated all of my Xbox One games to this hard drive. It's fast and I've had absolutely no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked over all the external hard drives at Best Buy, and this one was definitely a "best buy."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to connect to raspberry Pi to make NAS and it works great. Quiet and temperature is OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup to expand my Xbox one hard drive space, it's quite loads game faster than console does

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Great HD for data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simplicity to use across multiple computers and the set up was quick. Very reliable product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Working great on my home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't a NAS device, but I was able to connect it to my router and map to it from my laptop. In effect, a network drive. Have copied a lot of files to it but have not done a speed test yet. Not the fastest, but seems to be working fine. Lots of storage for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son's Xbox 1. He uses it to store his saved games on it and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 4 out of 5 stars

    Plenty of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tons of digital movies and pictures. This item was able to store all of them! THanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for that long, but so far everything is fine. Bought the warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. WD Smartware app makes instant automatic backup effortless and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD hard drive meets and exceed expectations.Recommend for anyone who needs more fast space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful backup drive. Power cycles on its own - silent except when backup is actually running.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Bought this to replace another WD external drive which is 7 years old (still works great, just used all storage space) This was so easy to hook up and connect with Time Machine on iMac.

    I would recommend this to a friend
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