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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,618 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to install and use. Though I already had a backup program, this comes with its own and needed little setup to adapt to using my app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy. Changes are easy. Been running for 3 months- no problems!!

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great WD product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive for a Mac and I couldn't be happier with it. It comes pre formatted for a PC, but you can use the Mac Disk Utility to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price for amount of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th WD external hard drive. Never had any problems with any of them. Great price for the amount of storage. Great for backing up information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ran put of hd space on my Xbox so i picked up one of these and it wirks great and really easy to install. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable and recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives always have fared better than seagate drives in terms of reliability in my experience and this is no exception. Great value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Compability Problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turn on my computer install the USB 3.0 harddrive to USB 3.0 port and it works. After, I'm done testing it, I turn off the computer. Later, I turn back on the computer and the computer tells me a problem about the hardware. I keep rebooting the computer and the problem doesn't go away. I unplugged my USB 3.0 Harddrive and my computer works fine. This is sad, I mean USB 3.0 harddrive technology should work on USB 3.0 port but it doesn't. When I use USB 2.0 Harddrive on USB 2.0 port it works fine. New technolgy doesn't always mean better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good way to back up all files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to son he is very happy with it now he backs up his work

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Storage Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third of these drives that I have purchased - I have no complaints. The only way these could be better is if they were SSD!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    first time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! The price was great. Has lots of memory for my precious files. Its not small but its not big. Fits and stands perfect on my desk top.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was not as user friendly as older models.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first external hard drive from WD still loads and works faster than any of the progressively newer versions and models of the product I have bought. I still do not understand why that first one runs on my Macs and PCs but newer ones have to be formatted specifically for one or the other.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Wonderful capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a bigger external hard drive because I ran outta room on my 3TB so I saw Best Buy had a 4TB on sale. So I bought 2 to play it safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and fast to set up and use. Will continue to buy this brand/priduct for external storage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quality hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job as a backup drive. Nice clean look easy to store.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat WD for reliability an this is no exception. Fast transfer speed makes it a must have for storing large or numerous files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Flawlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got one for his XBOX One and liked it. So I got one to backup my new PC. The PC recognized it right away and (once I found WHERE to start the backup in Windows!) it started working flawlessly, seamlessly, and without any personal assistance -- just the way it should be. I hope to never need its backup files, but it is always better to be safe than sorry. This worked so well, I am thinking of getting another one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Interface, nice drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent interface with the configurable options I wanted. Nice drive.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great product that "just works"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This harddrive works and works very well. Copying large files to this harddrive over USB 3.0 provides about 105MB/S. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to consolidate my smaller hard drives. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great External hard drive for backup all...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great External hard drive for backup all my pictures, videos and files.

    I would recommend this to a friend
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