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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

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Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 906 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use my cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy installation and easy to access and use. I really love this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote access

    Rated 4 out of 5 stars

    Great server...easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good network storage device , easy to setup and very quick access on the PC environment. Remote access is also a breeze through the software

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Enjoying this so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a lil better than a couple months.... I enjoy this and i havent had any problems. Happy so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up but lacking in the instructions for those that are use to having paper instructions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moderately Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty technologically savvy and had some instances where I would say things were not intuitive. I am still trying to figure out why the drive shows up in a Mac desktop but not my macbook. Also still trying to figure out why I can't access shared data from mobile device over WiFi. But outside of these two scenarios I'm satisfied. I switched to this from Seagate 2TB portable drive because it failed after about 2 months. So I am wary of what's to come but hopeful that this will be the solution I can rely on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. I can also upload photo from anywhere taken with my phone using the MyCloud app

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    WD MyCloud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and UI. I used this for backup of my MacBook Pro and remote access of my files while I'm traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for all my wireless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great cause now I have access to all my documents, pictures, and music on all my devices anywhere I go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great NAS for the home user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised. I use this to back up all of my media from movies to computer backups. Easy to set up and use. Interface is great. The ability to stream content from outside of the home to mobile device or laptop is pretty smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud drive has been great. Easy to set up and use. It has done everything that I have expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD my cloud. We are using this for our business. Very easy to set up and very reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My own cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay monthly when you can you have your own cloud! App is a bit slow, and you have to activate the app for it to upload when it has been inactive for a while. Usually activate it before I go to bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So good, I bought two!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is quick and painless. Always online, no disconnects. So realiable and easy to setup, I bought two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive in order to have a centralized location to store files and be able to access them from multiple computer locations within my home network. Setup was simple, just download the setup file from the WD website and after installing the drive was available, no configuration settings to worry about. I am not using the drive to stream video but accessing and playing my stored music works without any problems for buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Easy to Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the WD Live product. The MyCloud was much easier to setup and configure to use with TimeMachine.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    There might be a best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am start using the device, while transferring the data or even streaming the movies, the device stopped working, while the audience lost the flow of the movie streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product where I can store all my data and not have to worry about losing space on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uptake without the hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have customers who need real time video storage. Other drives, (who shall herein remain unnamed), fail like bricks falling from the sky! Right now in my office I have three of that other brand that need to go back because the simply could not take the pounding from over 40 cameras storing data all at once. I can put in a WD My Cloud drive, walk away without ever looking back. What a nice feeling! I really like trouble free equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to set up and works great! Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Ecxellent Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy this for my husband's birthday and and I am very happy for having done. We can store not only pictures, but music as well. We also can have access from our cell phones a Droid and Iphone. I really enjoy using this because we can store a lot of things using more than one user. Tnx for this!!

    I would recommend this to a friend
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