Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 906 reviews
Rated 5 out of 5 stars
Works great. Tech support very good.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Seems to work just as expected. Highly reccomend for anyone especially the beginner.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice for home/home office storage
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered online and picked up at local BB. Brought the units (2) home, followed the setup instructions. Setup identified a firmware update, which went flawlessly. Connected to router and rebooted it, drives recognized right away. Use one of the drives for my music collection, streaming over wi-fi network using Serve-to-me software on a netbook and Stream-to-me software on laptop, iPhone, and iPad. Drive is as fast as I'd expect, but that's subjective since I've not done any testing. We'll see about reliability.
I would recommend this to a friend
Rated 5 out of 5 stars
Better than icloud
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't have to worry about having to pay for memory every few months! Saves from mulyiple device.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very simple to setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This device was very simple to initialize and set up access for all my devices. The only drawback so far has been some trouble with remote access. Sometimes I cannot access it with my iPhone and have to wait a few minutes and try again. Other than that I would highly recommend this unit.
I would recommend this to a friend
Pros mentioned:
Setup
Cons mentioned:
Software
Rated 3 out of 5 stars
Not a bad product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall not bad but the software can improve both on laptop and tablet. Set up was easy
I would recommend this to a friend
Rated 5 out of 5 stars
Nas drives made simple!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly what my husband had been looking for. Awesome for accessing info while away from home.
I would recommend this to a friend
Rated 5 out of 5 stars
excellent product from WD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Little expensive but worth to have it in your home and download upload speeds are pretty fast
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome device, works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product and is very user friendly and easy to install. Be sure to use Google chrome not Internet Explorer when setting up and downloading apps. With Explorer the apps and setup procedure do not perform the same as shown on setup and installation videos.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Good drive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good external hard drive for the price. I would like to have a way to connect the drive directly to my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
I prefer "local cloud" storage vs internet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have many WD portable wired drives, some MY Passport others just for additional storage. They connect to my pc via USB 2.0 or 3.0. My complaint is that if the usb cable is "moved" in the slightest bit, the storage device drops connection for simply one second or less. If the connection "problem" occurs when data is being copied or moved from one device to the other it causes data corruption. So now that WD has an external storage device which allows me to transfer data via WiFi I hope I will no longer incur the connection issue. However I still need the connection issue to be fixed as I have 5 or 6 larger portable drives as well as smaller personal drives that use usb connections and I need the data on these. I have an HP Pavilion dv7 and an HP Envy.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Easier than the Seagate!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Brought home the Seagate version and was unable to get it to work. Exchanged it for this one, much easier!
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect for desktop backup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the drive to supplement storage on an AIO device...Performance is excellent
I would recommend this to a friend
Pros mentioned:
Setup
Rated 4 out of 5 stars
Easy to install out of the box.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to install, and does everything I want it too. I especialy like being able to acess my files whereever ia am.
I would recommend this to a friend
Rated 3 out of 5 stars
Doesn't play or store digital movies...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This will not back up digital movies and it also will not play them to other devices on your network.. Hard to figure out in the beginning but works well now..
I would recommend this to a friend
Pros mentioned:
Storage
Rated 4 out of 5 stars
Nice option for backup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am using this to backup my photos so they are available for sharing. No limits and no monthly fees.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Hard Drive For All Your Storage Needs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Does what it needs to, always connected, very quick, hard drive is extremely quiet.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Picture Storage
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great item to store my pictures on. we are picture taking fiends, documenting our lives via pictures and need additional storage space. This fits the bill. Not sure how long before I'll need another but the fact that it is compatible with my IPhone is very helpful.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great for Storage of files
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this to store files and back up all household computers and it worked great! Easy to install.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it!!! You can use it on any apple products.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome storage
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great capacity and great price what elae you need? Also great backup capabilities