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Customer Ratings & Reviews

Model:
WDBCTL0030HWT-NESN
SKU:
1766022
Your price for this item is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 906 reviews

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Rating by feature

  • Ease of Use

    Rating 3.1 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the My Cloud 3TB External Hard Drive's ease of use, ample storage, and relatively easy setup process, as well as its remote access capabilities. However, some users experienced issues with the product's reliability and found the software and instructions to be less than intuitive. The price point was frequently praised. A few users also noted that streaming performance was generally positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 906 reviews
  • Rated 3 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you download all the helpful apps this is a good product. Disappointed it wont let you automatically back you phone up to it like Icloud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    product great software needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that software does not work with windows 10 and WD has no information whether it will ever interface. A major customer failure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! This was a surprisingly fast and easy setup process.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Love WD products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Network attached storage device. The my cloud software isn't all that great but the drive is!!!

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    just works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has been working magnificent. I have been traveling in Europe and the connection is great I have been lucky that the WiFi signals where I have been have been reliable. I've able to access my movies and music and other files with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nota a Transporter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a transporter that became vastly improved with their new software. When I sw the WD Mycloud solution I bought it based on price and WD name. Connection was easy and it works reasonably well until I am now in a hotel and cannot connect to it via shortcut or manually. I can connect to transporter which sits right next to the my cloud. I am not sure I would buy another one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of this before and they are great, everything made for Apple is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Your own cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have as a backup, but that puts it in the same location as my originals. Good for a hard drive malfunction, but bad if there is a fire. I have been copying over my photos so that I would have a backup. I try to copy entire folders, but it doesn't always copy everything inside. That is very frustrating for me. Once I get it all over, it will be fine, just a bit tedious. Good thing is you can copy over the entire file or use it as a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all my stuff up in the cloud now and my Mac back ups there too. Awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great personal cloud device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part this is awesome piece of hardware that comes with fairly easy software to set up. Works with all my devices like laptop, desktop, or smart phone... After adding the app provided by wd I can access all my files from home and when I'm away from home remotely with Internet connection. One thing I did notice, the other week wd had a problem on their end and the remote access was down for a little while. Other then that it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like I wanted and lets me have personal cloud storage like I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great NAS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and and get operating. Easy to add users and share resources. Works great on a network.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works well, easy to set up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to save photos of vacations with a new Laptop and had no trouble with it until I moved 700 miles away. The problem was my fault because I did not keep the box to store it in when I moved. It got dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect especially with the Cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Exactly what I needed to share and store media on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone looking for centalized storage and distribution of home media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is the best option quality/price for storage all your need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital offers the best quality for Personal Cloud file storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. It is much better than having to use the iCloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect NAS. Can access files from anywhere with mobile app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product so I can access my files and pictures anywhere. I love that I don't have to pay a yearly fee and know my files are safe! Fairy easy to set up and use.

    I would recommend this to a friend