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Customer Ratings & Reviews

Your price for this item is $259.99

Customer reviews

Rating 3.9 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers commend the My Cloud Home 6TB Personal Cloud for its ample storage capacity and straightforward setup process. Users appreciate the convenience of accessing their files remotely from multiple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 1 out of 5 stars

    very weak not worth any $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst experience with it! do not buy !!! It just stop working after 2 weeks, lost all files. who has this device make sure to save all files to other HD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has stripped value from these devices. No more Netbios or SMB. No more built-in admin application. Sent it back and spent $2,000 to upgrade to Synology.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Turtleman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this product to work. However, MyCloud would not stay online. Disappointed in the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a network storage device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a network storage device. You cannot actually access this device on your network. You cannot connect to its dashboard. You cannot change basic settings. You cannot connect to it as a network share. This device is useless without their app and creating an account for it. All of this is confirmed with their 'support' rep, Selvin S.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, i dont have any issues until July 2022, Now my device is showing offline always. I reached out WD support team, I executed all the troubleshoot steps recommended by support but they failed to bring my device online back. This behavior started after recent firmware update. Please dont buy.. I lost my data.. No help from WD.

    No, I would not recommend this to a friend
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