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Customer Ratings & Reviews

Your price for this item is $314.99

Customer reviews

Rating 3.8 out of 5 stars with 197 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers praise the My Cloud Home 8TB Personal Cloud for its easy setup process, with many saying it is simple enough for anyone to use. The storage capacity is also well-received, with users appreciating the ability to store all of their photos and videos in one place. While some users have concerns about compatibility and price, the overall sentiment towards the product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 197 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works well Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well Easy to set up More than enough storage space

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device worked great for the purpose of having my home videos saved and available for streaming on other devices. I mainly use to with Plex. However, that services does limit the amount of directory folders you can have on this personal cloud device... Either way that doesn't hinder this device any bit. This was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great NAS for the Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to setup. Matches the decor of the house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away if you want to use this for Plex

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for ability to play home movies and saved DVD via Plex on my Nvidia Sheild. WD promotes this device as being Plex capable but they havent updated the Plex software in over a year so literally you can't play a single movie if you are operating on Andriod. Support tickets are pointless and you can easily search for other users reporting the exact same issue with no help from WD. The product would be solid if there was actual support that updated thr software like they should. Like I said, stay away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice External Cloud Storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Cloud Feature of this hard drive. I have stored all of my files on my 2TB laptop onto the cloud. Also I love being able to share files with my family & being able to backup Pictures & videos from my iPhone to the cloud. It’s easy to setup & use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dive from Best Buy several years ago. Wanted a larger one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it into my network at home and I was able to see it immediately on my network. After loading the app I was able to transfer data from my older device onto this new home device. No problem whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected Easy to set up Dependable backup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive with a large capacity..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    wifi storage heaven

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item been looking for something like this for a long time now finally found it... price and performance has no comparison to any other brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Good value for your money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but price was higher than other suppliers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Personal Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mobile app and how smoothly it plays movies through the cloud. This was the perfect solution for personalized cloud storage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A pain to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud device doesn’t move files from other sites like Dropbox as well as I’d like. Only links it, when I wanted to transfer everything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to store data on and I am glad I had it. Had a adobe premier video project backed up to it while working on an external drive. The drive died but I was able to recover most of my project due to my cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional WD Home Cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old WD HOME CLOUD and have not had any problems with the upgrade to a new home cloud. Can play HD movies off of this drive and no worries about it crashing. I have always used WD drives in everything I do because of their exceptional detail to quality.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive for a backup. Already using 50% of the space for pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    not a good choice for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HD to replace an old seagate network drive and though it is a good price and a lot of storage. I have been trying everything possible to make it a network drive. and tech support for this product basically tells me the exact same thing the directions say and still can become a freestanding network drive...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good backup drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set My Cloud to backup a desktop and laptop. You have to read the instruction carefully. Went smoothly without any problem and enough space for saving a few versions of backup!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Not a very dependable backup system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD MyCloud Home 8 TB doesn't work very well at all. It is extremely slow and if you already have a MyCloud system, adding this only creates a problem and screws things up. The worst thing is it takes forever for the files to display. I purchased a Seagate system to replace it. I wasted my money on the WD McCloud Home system.

    No, I would not recommend this to a friend
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