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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 76 reviews

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82%
would recommend
to a friend

Customers are saying

Customers enjoy the wireless feature of the My Passport 1TB External USB 3.0 Wireless Portable Hard Drive, with many appreciating the convenience it offers. The storage capacity is also well-received, with users highlighting its usefulness for data redundancy and backups. Additionally, the product's user-friendly nature and the convenience of the SD card slot, which can be programmed for automatic photo imports, are other positive aspects mentioned by customers. However, some users have concerns about compatibility issues, particularly with Mac devices, and the slow speed of the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 76 reviews
  • Rated 4 out of 5 stars

    Overall exp good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews and decided on this verse a regular 2tb hd. I like the streaming option for videos. I don't think the charge will last long with several devices hooked up. I am a little disappointed that it can't be used while charging. That's the biggest con which all the pros outweigh.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Wireless Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for wireless use both access and backup purposes! a bit more expensive but worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    wasn't what I thought I was buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for what I thought I needed it for liked that it was wireless

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Excellent External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital portable compact hard drive works very efficiently with software included with the drive. Big enough space to store File History, backup documents of several devices. Great value versus other brand name for the price. High recommended to consider when looking for a drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lost everything on my Mac in the past because I didn't have one of these little jewels. I should have invested in one from the very beginning. Good value for an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and go - easy to use. Unfortunately we discovered we could not use it easily to share files when we travel. Going to the cloud!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage space

    Rated 4 out of 5 stars

    Portable storage with easy wifi use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, portable storage with 1tb of room to save videos, music and files. Easy to use wifi access or direct plug and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, not fully reliably

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this drive to use "on the go". The battery power is very neat and handy, but the Wifi sometimes times out or drops off. USB 3.0 connection has been 100% reliable. I'd still recommend it, hoping for a few manu updates to possibly fix this.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 2 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it was easy for me to make a wireless and wired connection between the product and my MacBook. However after few days I was not able to connect using USB. I had to restore the product to factory settings to make it work. I restored it few time which was frustrating for me. Also with wireless connection buffer time is more to play videos on the disk as compared to playing videos online. Overall I would say the product needs lot of improvements to make is hassle free and user friendly product with respect to connectivity and accessibility.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great for extra space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great on my laptop to add my space. Now my computer doesn't give me a warning saying low space available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External Drive to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect external drive for a photographer, easy to use, Perfect for backing up memory cards

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Will hold anything you throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Large capacity for storing documents and files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was needed to back-up my files - is easy to use and serves my purpose

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works ok for what I bought it for. Which was to save go pro videos. Without a computer. Once it's set up. It easily reads and deletes SD cards. The downside is that if you want to stream HD video from it. It's very slow and choppy. Huge improvements would be a solid state drive and faste wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman told me this item had Bluetooth. That is what I was looking for and to my disappointment it wasn't. Product does work and is wireless but where I needed it I wanted it to support a Bluetooth connection. Sadly it didn't meet my need and the salesman didn't have a clue as to what it did either

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive. Easy set up really no hassle to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this storage unit to anyone looking for have a good data backup device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good portable drive that you can add to your Wi-Fi so you do not have to back you computer up with too many cables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for certain backups and photos. I keep it plugged in. Works well and is fairly fast. I only have USB 2 so the speed is down. Other options for its use are for non Mac computers. It is small and compact so it does not take up much space. Just remember that if you have a Mac, it is good for backup. Windows gets other options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for saving storage space on your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing and reviewing old picture files .software could be more user friendly

    I would recommend this to a friend
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