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Customer Ratings & Reviews

Your price for this item is $74.99
The comparable value price is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 5012 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 5,012 reviews
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 5 out of 5 stars

    Cheap, fast, PS5 compatible for PS4 game installs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, cheap, PS5 compatible, what more really needs to be said? Needed extra space for PS4 based games on my PS5 and this fit the bill. Can’t install PS5 games to it, due to PS5 restrictions, which I expected. Will add second internal SSD drive when Sony unlocks the second back waiting to be utilized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    My Passport 2TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas. He has an XBOX1 and was not able to add a new game due to memory space, This was the perfect alternative to upgrading our system. It's small and hooks up easily and has created an opportunity to load and store more games. Very happy with its cost and usefulness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disk was easy to install on my Mac - The time machine found it or vice versa and asked if I wanted to use for backup and installed in seconds. Very small and unobtrusive but have the comfort of knowing the computer is being backed up. Very inexpensive with more than ample space for backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Great External Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and Play device. Good deal for the price Used as external storage to carry information to multiple locations

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Size

    Rated 5 out of 5 stars

    Great little backup drive for a system image

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so small and inexpensive when it's on sale. WD warrants it a few years. And they are reliable. If you want to save backup cloud cost and have lots of data to protect then this is good solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and fast external hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD My Passport 2TB is exactly what I needed for extra storage and backups. It’s small, lightweight, and super easy to set up — just plug it in and it’s ready to use. The transfer speed is great, even for large files like photos and videos. I also like that it feels durable and comes with WD backup software, which gives peace of mind for keeping important files safe. I’ve used it on both my laptop and desktop without any issues. Perfect for travel or everyday use!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third WD-My Passport I've had over the last 10+ years. The others are still working, but I like to replace them periodically, as my primary backup, just in case. They keep working, so I stick with the same brand. I found the WD Backup software to be a little more flexible for setting up than the WD Smartware from my prior drive, but it provides less information during the backup, so am overall less satisfied with the newer software. It did take me three tries to install the WD Backup software. The other utilities that came with the drive installed with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Best for PS4! Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! I have a full 2TB for my 500gb PS4! I’m so happy with this product and glad it was priced within my budget. I’ve been wanting this for a while now. Before I bought this, I had to constantly delete older games from my PS4 to free up memory to be able to download newer games. Most games now in 2020-2021 are over 100gb now! It’s crazy huge and annoying at the same time. So I bought this and have all my games saved to this portable hard drive. First plug in your Hard drive to your PS4, then power on your PS4. Your system will recognize the new hardware and follow instructions on the screen. At first I thought it didn’t work cause it said “not supported, “ but your PS4 will quickly activate it and your good to go. Set it to “save all” To hard drive . Your good! BB should contact me for future and all product reviews lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Excellent storage solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable external drive. Great space for the money. Superb compatibility with my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Lots of storage ad FAST downloads.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Great price for a 2TB USB 3.0. I teach high school photography and was able to load a full year's worth of student work off our servers onto this drive and take it all home to do remote classroom teaching. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact light weight plenty of space for music, images and pictures. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Great to use on the PS4 pro!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to use for anyone who needs extra space on the console, games run fast on It too, price is good, quality wise it’s probably one of the best if not the best available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for work. The size of this hard drive is great and I have so much room on it still. Works great and easy to use and move all my documents onto when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Big storage in a small space!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive triples my computer storage and is so compact that it can fit in my back pocket. It goes where my computer goes and it doesn’t take up much space!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Great price for a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this device for my son for extra storage for his PS4 gaming console, he was able to set it up by himself and working immediately, he’s loving the product and for a reasonable price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Great Value, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is very affordable, offers tons of storage space, and is extremely easy to use. With the USB 3.0 connection, file transfer is very fast. Great purchase, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage

    Rated 5 out of 5 stars

    Great storage in a little package!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use to expand the Xbox storage. A lot of space for a small device and works great! Kids can add all their games on it and play without having to uninstall and reinstall like before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Must Buy for Content Creators!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Youtuber who records a lot and often takes editing on the good, This was the perfect way to take the load off my PC hard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storing all files, documents and pictures. Small and sleek. Easy to bring with lap top wherever you go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Thin and Lots of Storage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to use. It is very thin and easily able to conceal in personal belongings when traveling. The storage is space is plentiful.

    I would recommend this to a friend
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