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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5079 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 5,079 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product stores a lot of pictures and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Importance of a Good External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know the importance of a good external hard drive. I believe the Passport 2TB to be exactly that. I purchased the hard drive in Jan 2020 and what I really love is that I don't have to worry or keep checking to see if backup is occurring because I get periodic messages that backup is occurring. Very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD has an excellent reputation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. WD has an excellent reputation. I have several WD external drives to backup my data and, knock on wood, they keep on truckin'. I use them as redundant backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as described.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. There is not much else to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the drive itself. It has a huge capacity for a very low price. However, the bundled software was not as good as the older version I bought several years ago. WD Backup used to offer much greater control of what to backup and where to back it up. It allowed the user to closely track the progress of the backup. WD Drive Utilities is more limited as well. It tests the drive, but provides little information about what it found.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Greeeeeeeeat product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works as expected. Actually bought 2.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smaller size of this external drive is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Back up disk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, easy recognize for my computers and others devices, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Hardware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hardware works very well and its easy to used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive for console gaming purposes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive nice cheap works extremely well. I use this one for my Xbox and it works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to backup files from a disk that was failing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable pricing good data transfer easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd passport, fortunately. My only criticism is this one came with no installation instructions. It did take several tries to get the new software installed probably because nothing told me I had to unsistall the older version instead of it being a straight update of what was already on the computer. Once I thought to try that all went well. I believe that to be a WD deficiency as opposed to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love my new hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new hard drive since my old one wasn't compatible with my new OS. Its small and lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ahhh, simple.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it into USB, Win10 recognized it, it worked. Ahhh, simple. That's what I want.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    It is great for media storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have stored 10 years of photos and videos on this and they are easy to access if I need to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Passport external hd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and much more convenient than having to also plug into a power source.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Extra picture and video space

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my wife takes a ton of pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greeted cordially, directed to the aisle i wanted. A clerk came forward and then assisted me in buying tbe product that best suited my needs. Check out sites in area busy so i was escorted up front for immediate chechout. Thsts a 10 out of 10!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a pretty decent price, if its at a discount it definitely is a good buy.

    I would recommend this to a friend
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