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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the My Passport 3TB External USB 3.0 Portable Hard Drive for its substantial storage capacity, ease of use, and compact size. Many also praise its performance and affordable price. While some users experienced compatibility issues, these were less frequently reported than positive feedback. The drive's occasional noise was another minor concern raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 825 reviews
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup. Hope it lasts longer than the 4GB "My Passport" that I purchased last year. It only lasted a year.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    It Holds Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has changed my entire life. Bought for the sole purpose of an expansion for my Xbox One, but it does so much more. It's magical.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    High capacity and convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a roomy external drive without the need for a separate power supply. This 3TB drive was just the thing to expand the storage of my Xbox One. I am a big fan of the Toshiba Canvio drives (I also have a 2TB Canvio connected to that Xbox One), but those aren't being made anymore. This is my new preferred brand.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 4 out of 5 stars

    great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent for saving pictures and movies on. It's small for the storage you get and retrieves files quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great deal on a hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 3 TB hard drive on sale for 99 - 25 visa check out. I didn't need all this space but for the price of 2 TB I figure why not. I planned to store all my videos and pictures on this drive. I like how the cables are color matched to the drive and all my friends recommend wd because it's reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used both Seagate Slim and Western Digital multi-Terabyte backup drives. I have never had an issue with either one. However, I do like the Western Digital backup utility better. When you drill down to find a file it has the same folder structure as my Documents on my PC. Easy to find things. It does save everything even old things that you may have deleted. It does not bother me at all because of the file naming methodology I have used for years. So, you have to be careful in finding your latest version. The Seagate utility has a lot of subfolders that just save what you did that day. So, finding the last version of a file is very cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster/Easier than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, it's smaller than I thought possible. AND....It backed up almost 1TB of data/photos/etc from my laptop at an amazing speed. Interface/start-up was easier than easy, where WD took me step by step in simple language/execution. Couldn't have been more logical/easy/simple.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    WD My Passport 3TB External USB Drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to your computer or laptop to backup up critical files, ensuring that key information is not lost in the event of a hard drive failure. Has bailed me out a couple of times when my work desktop computer and my laptop failed.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent price. My last wd did crash after 8 years. Always backup. Maybe have a backup for your backup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Storage Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to be able to download thousands and thousands of songs from a DJ's library so that I can go out and do this type of business as well. What a great tool! I can also use this to backup my personal computer. It was so easy to use and I trust that it will last a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged this into my Xbox One (not the One S) and it automatically asked if I wanted to use it for apps and storage. Once I said "yes", the Xbox handled it perfectly. This is a great solution for expanding Xbox One storage!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Like The Footprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, love the size and works great for backing up photos. Easy to transport with a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great backup disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this drive to backup my MacBook Pro to Time Machine. While not as fast as a SSD, the usb 3.0 connection makes it pretty speedy and much less expensive. After all it’s only a backup disk, it doesn’t need to be lightning fast. It needs to be reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent way to save lots of data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first external hard drive. I use it to back up data on my laptop. It stores a lot of data so it will be a while before I fill it up. Much better than saving data to CDs or DVDs. Everyone should have a means to back up their computer. This is a good way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small and slick look. It runs very fast to back up a folder that has lots of files.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Mac users beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work well with MacBook Pro. Doesn't eject after it is plugged in have to completely turn laptop off before unplugging. Seems very unstable, this never happened when I had Segate! If you use Apple products and are going to buy WD make sure you get the Accple compatible version to avoid potential connection issues and possible data loss.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This 1T was just what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my old (1937) photos of family, etc, were in my older computer. I needed it worked on and I wanted to make sure that I did not lose any of these photos and other documents. I was able to transfer everything to the new WD Passport. Wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ton of files that I needed to unload the hard drive made it easy for me to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased My Passport to back up my laptop while it went in for a hard drive change. I actually did a mirror image of the laptop in case anything went wrong. Next I used to to do a mirror image of my second laptop. Very easy to operate.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is great for the price. Only downside that I have is it doesn't work on my WDTV box.

    I would recommend this to a friend